Title : SR Functional Duck creek SME
Charlotte, NC
Key Responsibilities
- Design, configure, and implement insurance products and business logic using Duck Creek Policy (Author, Express, Server, Forms, Rating, and related components).
- Develop and maintain Duck Creek Insights reports, dashboards, and data models to support business reporting and analytics needs.
- Architect and implement headless/API-first integrations, enabling Duck Creek Policy capabilities to be consumed by external front-end applications, portals, and third-party systems.
- Leverage DCOD (Duck Creek On Demand) platform knowledge to support cloud-based deployments, configuration management, and platform-specific best practices.
- Collaborate with Business Analysts, Product Owners, and Enterprise Architects to translate business requirements into scalable technical solutions.
- Build and maintain Duck Creek Manuscripts, covering underwriting rules, rating logic, and form generation.
- Design and expose RESTful/SOAP APIs for integration with policy administration, billing, and claims systems, as well as external vendor services.
- Participate in system architecture discussions, providing recommendations on integration patterns, data flow, and headless implementation strategies.
- Conduct impact analysis for upgrades, patches, and new feature rollouts across Policy and Insights modules.
- Ensure adherence to information security standards and data governance policies throughout implementation.
- Support testing, troubleshooting, and performance tuning across Duck Creek components in both on-premises and DCOD environments.
- Document technical designs, integration specifications, and configuration standards for ongoing platform support.
Required Skills & Experience
- 10+ years of hands-on experience with Duck Creek Policy (Author, Express, Server, Forms, Rating, User Admin).
- Strong working experience with Duck Creek Insights — report building, data extraction, and analytics configuration.
- Proven experience designing and implementing headless/API-based architectures, including RESTful API development and integration patterns.
- Working knowledge of Duck Creek On Demand (DCOD) — cloud deployment model, configuration management, and platform nuances.
- Solid understanding of P&C insurance domain concepts across Personal, Commercial, and/or Specialty Lines of Business.
- Experience with Duck Creek Manuscript development, including underwriting rules, rating algorithms, and form generation logic.
- Familiarity with Agile/Scrum delivery methodology.
- Strong analytical and problem-solving skills with the ability to translate business requirements into technical solutions.
- Excellent communication skills with experience collaborating across cross-functional teams (Business, QA, Architecture, DevOps).
Preferred/Nice-to-Have Skills
- Experience with Duck Creek Billing or Claims modules.
- Exposure to Duck Creek Transact, Example Studio, or TAC (Transaction Authoring Component).
- Knowledge of OAuth/Okta or other identity/authentication frameworks for API security.
- Experience with CI/CD pipelines and DevOps practices in a Duck Creek context.
- Familiarity with cloud platforms (Azure/AWS) supporting DCOD hosting.
Insurance industry certifications (e.g., Duck Creek certifications, INS21/INS22).
#LI-AV1#CB#Ind123
Jobs. Application Accepted: 11/20/2026
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
· Medical/Dental/Vision/Life Insurance
· Paid holidays plus Paid Time Off
· 401(k) plan and contributions
· Long-term/Short-term Disability
· Paid Parental Leave
· Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable language
Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, creativity, productivity, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.
If you are content with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!
À savoir avant de postuler
- Autorisation de travail: Cognizant ne prendra en considération que les candidats à ce poste qui sont légalement autorisés à travailler au Canada sans avoir besoin d'un parrainage de l'employeur, aujourd'hui ou à l'avenir.
- Mesures d’adaptation: Si vous avez un handicap qui nécessite des mesures d’adaptation raisonnable pour effectuer une recherche d’emploi ou poser une candidature, veuillez envoyer un courriel à [email protected] avec votre demande et vos coordonnées.
- L’IA dans notre processus de recrutement: Nous utilisons des outils d'intelligence artificielle (IA) pour trier et évaluer les candidatures efficacement. Notre équipe examine ensuite les candidatures et décide qui passe à l’étape suivante.
- Poste à pourvoir: Sauf indication contraire, ce poste est actuellement vacant et nous cherchons à le pourvoir.
- Exigences linguistiques: Nous demandons à tous les candidats de posséder une connaissance de base de l’anglais afin de faciliter les communications internes. Pour les postes au Québec, la capacité à communiquer efficacement en anglais est requise car vous fournirez des services à et collaborerez avec des parties prenantes anglophones situées hors de la province.
- Inclusion: Cognizant est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Votre candidature et votre dossier ne seront pas examinés en fonction de la race, de la couleur, du sexe, de la religion, des croyances, de l'orientation sexuelle, de l'identité de genre, de l'origine nationale, du handicap, des renseignements génétiques, de la grossesse, du statut d'ancien combattant ou de toute autre caractéristique protégée par les lois fédérales, provinciales ou locales.
À propos de Cognizant
Cognizant (NASDAQ: CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif: améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus: cognizant.ai ou @cognizant.
