Title : SR Functional Duck creek SME
Charlotte, NC
Key Responsibilities
- Design, configure, and implement insurance products and business logic using Duck Creek Policy (Author, Express, Server, Forms, Rating, and related components).
- Develop and maintain Duck Creek Insights reports, dashboards, and data models to support business reporting and analytics needs.
- Architect and implement headless/API-first integrations, enabling Duck Creek Policy capabilities to be consumed by external front-end applications, portals, and third-party systems.
- Leverage DCOD (Duck Creek On Demand) platform knowledge to support cloud-based deployments, configuration management, and platform-specific best practices.
- Collaborate with Business Analysts, Product Owners, and Enterprise Architects to translate business requirements into scalable technical solutions.
- Build and maintain Duck Creek Manuscripts, covering underwriting rules, rating logic, and form generation.
- Design and expose RESTful/SOAP APIs for integration with policy administration, billing, and claims systems, as well as external vendor services.
- Participate in system architecture discussions, providing recommendations on integration patterns, data flow, and headless implementation strategies.
- Conduct impact analysis for upgrades, patches, and new feature rollouts across Policy and Insights modules.
- Ensure adherence to information security standards and data governance policies throughout implementation.
- Support testing, troubleshooting, and performance tuning across Duck Creek components in both on-premises and DCOD environments.
- Document technical designs, integration specifications, and configuration standards for ongoing platform support.
Required Skills & Experience
- 10+ years of hands-on experience with Duck Creek Policy (Author, Express, Server, Forms, Rating, User Admin).
- Strong working experience with Duck Creek Insights — report building, data extraction, and analytics configuration.
- Proven experience designing and implementing headless/API-based architectures, including RESTful API development and integration patterns.
- Working knowledge of Duck Creek On Demand (DCOD) — cloud deployment model, configuration management, and platform nuances.
- Solid understanding of P&C insurance domain concepts across Personal, Commercial, and/or Specialty Lines of Business.
- Experience with Duck Creek Manuscript development, including underwriting rules, rating algorithms, and form generation logic.
- Familiarity with Agile/Scrum delivery methodology.
- Strong analytical and problem-solving skills with the ability to translate business requirements into technical solutions.
- Excellent communication skills with experience collaborating across cross-functional teams (Business, QA, Architecture, DevOps).
Preferred/Nice-to-Have Skills
- Experience with Duck Creek Billing or Claims modules.
- Exposure to Duck Creek Transact, Example Studio, or TAC (Transaction Authoring Component).
- Knowledge of OAuth/Okta or other identity/authentication frameworks for API security.
- Experience with CI/CD pipelines and DevOps practices in a Duck Creek context.
- Familiarity with cloud platforms (Azure/AWS) supporting DCOD hosting.
Insurance industry certifications (e.g., Duck Creek certifications, INS21/INS22).
#LI-AV1#CB#Ind123
Jobs. Application Accepted: 11/20/2026
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
· Medical/Dental/Vision/Life Insurance
· Paid holidays plus Paid Time Off
· 401(k) plan and contributions
· Long-term/Short-term Disability
· Paid Parental Leave
· Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable language
Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, creativity, productivity, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration.
If you are content with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!
Sobre a Cognizant
Cognizant (NASDAQ: CTSH) é uma construtora de IA e fornecedora de serviços de tecnologia, criando a ponte entre o investimento em IA e o valor para as empresas por meio do desenvolvimento de soluções de IA completas para nossos clientes. Nossa profunda experiência em setores, processos e engenharia nos permite incorporar o contexto único de cada organização em sistemas tecnológicos que potencializam a capacidade humana, geram resultados tangíveis e mantêm empresas globais à frente em um mundo em rápida transformação. Saiba mais em cognizant.ai ou @cognizant.
A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.
Informações adicionais de emprego
Os candidatos podem ser obrigados a comparecer a entrevistas presenciais ou por videoconferência. Além disso, os candidatos podem ser obrigados a apresentar seu documento de identificação emitido pelo estado ou governo atual durante cada entrevista.
Embora nosso sistema permita a candidatura em todos os idiomas, o(s) idioma(s) e o(s) nível(is) de proficiência exigidos para o trabalho variam. No entanto, é necessário um nível básico de inglês para fins de comunicação em toda a empresa.
A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.
Se você tem uma deficiência que requer adaptações razoáveis para procurar uma vaga de emprego ou enviar uma candidatura, envie um e-mail para [email protected] com sua solicitação e informações de contato.
