Job Summary
Lead client delivery across several intercultural squads of project managers engineers and specialists. Make sure programmes land on time and on budget. Own the delivery P&L capacity hiring and ways of working. Coach squad leads link client insight to product and sales and report to the Head of Technology. You need 8+ years in client-facing delivery (3+ leading teams) commercial instinct and hands-on use of agentic AI.
Responsibilities
HEAD OF DELIVERY AI AND AUTOMATION
WHY WE EXIST
Most enterprise operations still run on people copying data between systems chasing emails and working around tools that dont talk to each other Were the Matterway team inside Cognizant and were changing that by running hybrid operations where people and AI agents work the same processes side by side Our own platform makes this work with the systems and vendors our clients already have and weve proven it on our own operations first
WHAT YOULL DO
Youll run our client delivery leading several intercultural squads of project and programme managers engineers and specialists Together they deliver real savings on our clients P and L on the timelines and budgets we commit to Youll make sure every squad delivers jump in when a programme wobbles and build the team and ways of working that let us grow without slowing down
Youll report directly to our Head of Technology a Matterway cofounder who also leads product and own delivery end to end outcomes capacity team shape hiring and how we work
YOUR WEEK
Things to know before you apply
- Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
- Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
- AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
- Open position: Unless otherwise stated, this job posting is for an open position on our team.
- Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you’ll deliver services to and collaborate with stakeholders outside the province who may not speak French.
- Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.
About Cognizant
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
