1. Job Title : PE-Sales & Support 2. Job Summary : This hybrid role in a global organization focuses on providing proactive sales support and post sales assistance to internal teams and external clients using strong MS Excel skills. The candidate will analyze sales data prepare performance reports and maintain accurate documentation to enable effective decision making. The role operates in a day shift schedule and does not require travel. 3. Experience : 0 - 2 years 4. Required Skills : Technical Skills: MS Excel Domain Skills: 5. Nice to have skills : Domain Skills:3G 6. Technology : Custom Service 7. Shift : Day 8. Responsibilities : -Support sales teams by preparing accurate and timely MS Excel based reports that summarize pipeline status revenue trends and customer activity to enable informed decision making for stakeholders -Develop and maintain structured trackers in MS Excel to monitor inquiries quotations and order status ensuring that data stays current and accessible for the wider sales and support organization -Coordinate with internal operations and finance teams through hybrid collaboration to validate sales details pricing and delivery dates so that customer commitments can be met without delays -Respond to basic client and internal partner queries related to orders invoices or product information by using predefined knowledge sources and clear documentation to ensure a consistent experience -Prepare clear sales presentations and simple dashboards using MS Excel charts and tables that help teams communicate performance insights during regular business reviews -Contribute to quotation and proposal preparation by gathering required inputs validating them in MS Excel templates and sharing well structured files with stakeholders for review and approval -Update and maintain master data sheets in MS Excel including account details product mappings and pricing references to support accurate order processing and billing activities -Assist in monitoring sales key performance indicators such as conversion rates response times and order cycle durations by capturing metrics in MS Excel and highlighting observable variances to senior team members -Support basic analysis of historical data in MS Excel to identify patterns in demand or recurring client issues that can be shared with process owners for service improvement actions -Collaborate with cross functional teams through online and office based interactions to ensure that handoffs between sales support and delivery teams are smooth and well documented -Adhere to documented procedures and quality standards for data handling documentation and customer interaction so that compliance expectations for the organization are met consistently -Participate in internal training sessions to deepen knowledge of sales processes available tools and where relevant cellular technology such as third generation networks in order to better understand client discussions -Contribute ideas for incremental process improvements by observing recurring issues in daily work and documenting them in MS Excel logs that can be reviewed by supervisors for future enhancements -Qualifications -Display proven ability to use MS Excel functions such as formulas sorting filtering conditional formatting and basic pivot tables to manage large volumes of sales and support data efficiently -Demonstrate strong attention to detail and accuracy in data entry validation and reconciliation activities in MS Excel ensuring that reports trackers and logs can be trusted by business stakeholders -Exhibit clear written and verbal communication skills to interact with sales representatives internal operations teams and clients in a professional and inclusive manner within a hybrid work model -Show interest or prior exposure to telecommunications topics such as third generation mobile technology so that conversations with related clients or internal experts can be better understood even at an entry level -Apply structured problem solving skills to identify data gaps inconsistencies or process bottlenecks within sales support activities and propose practical corrective steps to senior colleagues -Manage time effectively by organizing daily tasks in line with priorities set by supervisors so that day shift activities such as report preparation and query handling are completed within expected timelines -Adapt quickly to new tools templates and internal systems that complement MS Excel in the sales support workflow while maintaining compliance with company data security practices 9. Job Location : Primary Location :BRSPSAOA05(BPBRA Sao Paulo SP-Avenida das COG) Alternate Location :NA NA Alternate Location 1 :NA NA 10. Job Type : PE-Sales & Support [85OA19] 11. Demand Requires Travel? : No 12. Certifications Required : None
À propos de Cognizant
Cognizant (NASDAQ : CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif : améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus : cognizant.ai ou @cognizant.
Renseignments suppplémentaires sur l'emploi
Les informations sur la rémunération sont exactes à la date de publication. Cognizant se réserve le droit de modifier ces informations à tout moment, conformément aux lois applicables.
Les exigences linguistiques varient selon les postes, mais nous demandons à tous les candidats d’avoir une connaissance de base de l’anglais afin de faciliter les communications internes à l’échelle de l’entreprise. Pour les postes basés au Québec, une maîtrise de l’anglais est requise puisque vous fournirez des services et collaborerez avec des parties prenantes situées hors de la province, qui ne parlent pas nécessairement le français.
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