Job summary
Business analyst role in a global enterprise responsible for analyzing virtualization initiatives documenting requirements and aligning hybrid work model processes with business objectives. The role focuses on translating stakeholder needs into clear specifications and measurable outcomes while improving efficiency and reliability in day shift operations without travel requirements.
Responsibilities
- Collaborate with business stakeholders to gather clarify and validate detailed requirements for virtualization initiatives that enhance operational efficiency and stability in a hybrid work environment.
- Analyze current business processes related to virtual infrastructure usage and propose optimized workflows that improve resource utilization reduce downtime and support day shift operations.
- Document business requirements functional specifications and process maps that clearly describe virtualization use cases dependencies and expected business outcomes for cross functional teams.
- Coordinate with technical teams to translate business needs into feasible virtualization solutions ensuring alignment with capacity planning performance targets and compliance standards.
- Evaluate existing reports and metrics related to virtualization performance and create improved dashboards that provide transparent insights to business and technology stakeholders.
- Conduct impact analysis for proposed changes in virtual environments assessing effects on users applications data and support processes while minimizing disruption in daily business activities.
- Facilitate workshops and working sessions to review requirements resolve gaps prioritize features and reach consensus on virtualization enhancements that deliver measurable business value.
- Develop user stories acceptance criteria and test scenarios focused on virtualization capabilities ensuring that business expectations are accurately reflected in validation activities.
- Support user acceptance testing by reviewing test results documenting defects and coordinating remediation actions that align virtual platform behavior with agreed business requirements.
- Prepare clear and concise business cases for virtualization investments articulating cost benefits efficiency gains risk reduction and alignment with organizational strategy.
- Provide regular status updates risk assessments and dependency tracking for virtualization related projects ensuring stakeholder awareness and timely decision making.
- Support adoption activities by contributing to training materials reference guides and process documentation that help users make effective use of virtual resources in a hybrid work setting.
- Maintain compliance with internal governance standards by ensuring that virtualization requirements decisions and changes are well documented and traceable for audits and reviews.
Qualifications
- Possess solid experience in business analysis with four to six years of industry exposure demonstrating consistent delivery of clear requirements structured documentation and measurable process improvements.
- Demonstrate strong understanding of virtualization concepts including resource allocation scalability performance considerations and typical enterprise use cases that support modern business operations.
- Apply proven analytical and problem solving skills to interpret complex data sets identify trends in virtual infrastructure metrics and recommend practical improvement actions.
- Show proficiency in using business analysis tools and techniques such as process modeling requirements tracing and impact assessment to support virtualization projects.
- Communicate effectively with both business stakeholders and technical specialists using precise language well structured documents and constructive feedback during workshops and reviews.
- Exhibit experience working in hybrid work models using digital collaboration tools and structured communication practices to coordinate analysis activities across distributed teams.
À savoir avant de postuler
- Autorisation de travail: Cognizant ne prendra en considération que les candidats à ce poste qui sont légalement autorisés à travailler au Canada sans avoir besoin d'un parrainage de l'employeur, aujourd'hui ou à l'avenir.
- Mesures d’adaptation: Si vous avez un handicap qui nécessite des mesures d’adaptation raisonnable pour effectuer une recherche d’emploi ou poser une candidature, veuillez envoyer un courriel à [email protected] avec votre demande et vos coordonnées.
- L’IA dans notre processus de recrutement: Nous utilisons des outils d'intelligence artificielle (IA) pour trier et évaluer les candidatures efficacement. Notre équipe examine ensuite les candidatures et décide qui passe à l’étape suivante.
- Poste à pourvoir: Sauf indication contraire, ce poste est actuellement vacant et nous cherchons à le pourvoir.
- Exigences linguistiques: Nous demandons à tous les candidats de posséder une connaissance de base de l’anglais afin de faciliter les communications internes. Pour les postes au Québec, la capacité à communiquer efficacement en anglais est requise car vous fournirez des services à et collaborerez avec des parties prenantes anglophones situées hors de la province.
- Inclusion: Cognizant est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Votre candidature et votre dossier ne seront pas examinés en fonction de la race, de la couleur, du sexe, de la religion, des croyances, de l'orientation sexuelle, de l'identité de genre, de l'origine nationale, du handicap, des renseignements génétiques, de la grossesse, du statut d'ancien combattant ou de toute autre caractéristique protégée par les lois fédérales, provinciales ou locales.
À propos de Cognizant
Cognizant (NASDAQ: CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif: améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus: cognizant.ai ou @cognizant.