D365 F&O Functional Consultant

About the role
As a D365 F&O Functional Consultant, you will make an impact by supporting the implementation, configuration, testing, and ongoing support of Microsoft Dynamics 365 Finance & Operations solutions. You will contribute to Finance and Supply Chain workstreams, assist with integrations, and support successful project delivery through documentation, testing, and user enablement activities. You will be a valued member of the Cloud Infrastructure and Security team working collaboratively with the Senior Manager.

In this role, you will

• Prepare, maintain, and update test scripts and test scenarios.
• Execute manual test cases and document testing outcomes.
• Support D365 F&O configuration activities based on business requirements.
• Develop and maintain configuration, process, and project documentation.
• Create user guides, knowledge articles, and training materials.
• Support Finance module testing, reconciliation validation, transaction verification, and reporting requirements.
• Participate in integration testing and validation of inbound and outbound interfaces.
• Document interface mappings, integration test results, and process workflows.
• Support issue tracking, defect validation, troubleshooting, and resolution activities.
• Log, categorize, analyze, and track support tickets and user-reported issues.
• Support incident management, service request management, hypercare, and post-go-live activities.
• Maintain support knowledge repositories and operational documentation.
• Escalate complex functional issues to senior consultants or support leads as required.

Work model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in Toronto, ON. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered

• 5+ years of experience with Microsoft Dynamics 365 Finance & Operations.
• Strong experience as a D365 Finance Functional Consultant.
• Experience with General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Fixed Assets, Cash Management, Project Management, and Expense Management.
• Excellent experience with D365 Supply Chain Management.
• Experience with D365 Electronic Reporting.
• Experience supporting Finance reconciliations, transaction validation, and reporting requirements.
• Knowledge of ERP integrations, interface mappings, inbound/outbound interfaces, and integration testing.
• Experience with incident management, service request management, defect resolution, and user support activities.
• Experience creating functional documentation, user guides, knowledge articles, and training materials.
• Strong analytical, troubleshooting, and stakeholder communication skills.

These will help you stand out

• Experience with country-specific localization and statutory compliance requirements.
• Experience with Independent Software Vendor (ISV) solutions integrated with D365 Finance & Operations.
• Experience supporting complex Finance and Supply Chain integrations.
• Familiarity with ticketing systems and SLA-driven support environments.
• Experience supporting users during hypercare and post-go-live periods.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Total compensation
We regularly assess market data to ensure we offer a competitive compensation package for our associates. The base salary for this position ranges between $90,000.00 – 105,000.00 per year. Where the successful candidate may fall within the range depends on relevant education, work and/or management experience and other business-related and job-necessary qualifications. This position is also eligible for Cognizant’s discretionary annual performance-based bonus, as well as benefits that support your physical, mental and financial wellbeing.

À propos de Cognizant
Cognizant (NASDAQ: CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif: améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus: cognizant.ai ou @cognizant. 

À savoir avant de postuler

• Autorisation de travail: Cognizant ne prendra en considération que les candidats à ce poste qui sont légalement autorisés à travailler au Canada sans avoir besoin d'un parrainage de l'employeur, aujourd'hui ou à l'avenir.
• Mesures d’adaptation: Si vous avez un handicap qui nécessite des mesures d’adaptation raisonnable pour effectuer une recherche d’emploi ou poser une candidature, veuillez envoyer un courriel à [email protected] avec votre demande et vos coordonnées.
• L’IA dans notre processus de recrutement: Nous utilisons des outils d'intelligence artificielle (IA) pour trier et évaluer les candidatures efficacement. Notre équipe examine ensuite les candidatures et décide qui passe à l’étape suivante.
• Poste à pourvoir: Sauf indication contraire, ce poste est actuellement vacant et nous cherchons à le pourvoir.
• Exigences linguistiques: Nous demandons à tous les candidats de posséder une connaissance de base de l’anglais afin de faciliter les communications internes. Pour les postes au Québec, la capacité à communiquer efficacement en anglais est requise car vous fournirez des services à et collaborerez avec des parties prenantes anglophones situées hors de la province.
• Inclusion: Cognizant est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Votre candidature et votre dossier ne seront pas examinés en fonction de la race, de la couleur, du sexe, de la religion, des croyances, de l'orientation sexuelle, de l'identité de genre, de l'origine nationale, du handicap, des renseignements génétiques, de la grossesse, du statut d'ancien combattant ou de toute autre caractéristique protégée par les lois fédérales, provinciales ou locales.