About Cognizant Consulting
Cognizant Consulting is more than Cognizant's consulting practice, we're a global community of 5,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capability, we create innovative business solutions for Fortune 500 clients. And now, we're looking for our next colleague who'll join us in shaping the future of business. Could it be you?
About the role
As a Fraud Data & Investigation Analyst, you will make an impact by identifying fraud-related data issues, performing root cause analysis, and translating findings into actionable solutions that strengthen fraud detection and operational efficiency. You will be a valued member of the fraud operations and data team and work collaboratively with business stakeholders, product owners, Scrum Masters, data engineers, developers, and clients.
In this role, you will
• Analyze fraud incidents, transaction patterns, and suspicious activities across payment and banking channels, and conduct deep-dive investigations into fraud trends, anomalies, and operational losses.
• Identify emerging fraud risks, recommend mitigation strategies, and support incident reviews and fraud case management activities.
• Investigate data discrepancies, reporting inconsistencies, and data quality issues impacting fraud detection systems, and perform root cause analysis on fraud-related data problems and system defects.
• Validate data integrity across multiple platforms and data sources, and develop recommendations for improving data accuracy, monitoring, and controls.
• Partner with Agile Scrum teams by translating fraud investigation findings into user stories and acceptance criteria, participating in Sprint ceremonies, and providing fraud domain expertise to support solution design and prioritization.
Work model
At Cognizant, we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 3 days a week in a client or Cognizant office in Tulsa, OK. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you must have to be considered
• Deep expertise in fraud detection, prevention, and investigation, with a strong understanding of fraud typologies and transaction monitoring.
• Proven experience analyzing fraud incidents, transaction patterns, and suspicious activities across payment and banking channels.
• Strong data analysis skills, including root cause analysis, data quality assessment, and validating data integrity across multiple platforms and sources.
• Experience collaborating with Agile Scrum teams, including translating findings into user stories and acceptance criteria and participating in Sprint ceremonies.
• Ability to work closely with business stakeholders, product owners, engineers, and data teams to improve fraud detection capabilities and operational efficiency.
These will help you succeed
• Highly analytical and hands-on approach to solving complex fraud and data problems.
• Experience improving fraud detection systems and operational controls.
• Strong communication skills to bridge business, fraud operations, data, and engineering teams.
• Familiarity with fraud case management and incident review processes.
• Comfort operating in a fast-paced, iterative delivery environment.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Benefits
- Medical, dental, vision and life insurance
- 401(k) plan and contributions
- Employee stock purchase plan
- Employee assistance program
- 10 paid holidays plus PTO
- Paid parental leave and fertility assistance
- Learning and development certifications and programs
À savoir avant de postuler
- Autorisation de travail: Cognizant ne prendra en considération que les candidats à ce poste qui sont légalement autorisés à travailler au Canada sans avoir besoin d'un parrainage de l'employeur, aujourd'hui ou à l'avenir.
- Mesures d’adaptation: Si vous avez un handicap qui nécessite des mesures d’adaptation raisonnable pour effectuer une recherche d’emploi ou poser une candidature, veuillez envoyer un courriel à [email protected] avec votre demande et vos coordonnées.
- L’IA dans notre processus de recrutement: Nous utilisons des outils d'intelligence artificielle (IA) pour trier et évaluer les candidatures efficacement. Notre équipe examine ensuite les candidatures et décide qui passe à l’étape suivante.
- Poste à pourvoir: Sauf indication contraire, ce poste est actuellement vacant et nous cherchons à le pourvoir.
- Exigences linguistiques: Nous demandons à tous les candidats de posséder une connaissance de base de l’anglais afin de faciliter les communications internes. Pour les postes au Québec, la capacité à communiquer efficacement en anglais est requise car vous fournirez des services à et collaborerez avec des parties prenantes anglophones situées hors de la province.
- Inclusion: Cognizant est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Votre candidature et votre dossier ne seront pas examinés en fonction de la race, de la couleur, du sexe, de la religion, des croyances, de l'orientation sexuelle, de l'identité de genre, de l'origine nationale, du handicap, des renseignements génétiques, de la grossesse, du statut d'ancien combattant ou de toute autre caractéristique protégée par les lois fédérales, provinciales ou locales.
À propos de Cognizant
Cognizant (NASDAQ: CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif: améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus: cognizant.ai ou @cognizant.
