Associate Director – Service Line Specialist (SLS)
Digital Process Operations (DPO) & Enterprise Integration Platforms
We are seeking an experienced Associate Director, Service Line Specialist (SLS) to drive growth across our Digital Process Operations (DPO) and Enterprise Integration Platforms portfolio. This is a client-facing sales role focused on expanding strategic Financial Services accounts, developing executive relationships, and driving transformational business outcomes for Banking, Capital Markets, and Insurance clients across the United States.
The Role
As a Service Line Specialist, you will be responsible for developing and executing growth strategies within a portfolio of Financial Services clients. You will work closely with client executives, industry leaders, alliance partners, solution teams, and delivery organizations to identify opportunities, shape solutions, and drive revenue growth.
This role combines consultative selling, industry expertise, and strategic account management to help clients accelerate digital transformation, process modernization, enterprise integration, and operational excellence initiatives.
Key Responsibilities
Drive Business Growth
· Develop and manage a healthy pipeline of qualified opportunities.
· Create and execute account growth strategies aligned with client priorities.
· Identify and close opportunities that drive revenue growth.
· Support expansion through cross-sell and upsell opportunities.
· Consistently achieve bookings, revenue, and pipeline targets.
· Maintain accurate opportunity forecasting and business planning.
Build Executive Relationships
· Develop trusted advisor relationships with senior business and technology leaders.
· Engage executives to understand strategic priorities and transformation goals.
· Facilitate client workshops, business discovery sessions, and executive briefings.
· Position Cognizant solutions that deliver measurable business outcomes.
Lead Strategic Sales Efforts
Drive opportunities across:
Digital Process Automation & Workflow Platforms
· Pega
· Appian
· Camunda
· OutSystems
· Kissflow
· Intelligent Automation Solutions
Enterprise Integration & API Platforms
· MuleSoft
· Boomi
· Kong
· Google Apigee
· IBM API Connect
· Axway
· WebMethods
Transformation Programs
· Digital Transformation
· Process Automation
· Workflow Modernization
· Application Modernization
· Customer Experience Transformation
· API Management
· Platform Engineering
· Integration Modernization
Lead Complex Pursuits
· Shape and qualify strategic opportunities.
· Collaborate with architects, consulting teams, and delivery leaders to develop winning solutions.
· Support solution presentations, commercial discussions, and proposal development.
· Lead multi-disciplinary teams throughout pursuit lifecycles.
· Contribute to negotiations and contracting discussions.
Expand Strategic Accounts
· Identify whitespace opportunities within existing client organizations.
· Partner with account teams to expand Cognizant's footprint.
· Drive new business opportunities across lines of service and solution offerings.
· Support long-term account planning and growth initiatives.
Collaborate with Alliance Partners
· Build relationships with leading platform and technology partners.
· Develop joint go-to-market plans and co-sell opportunities.
· Participate in industry conferences, client events, and partner programs.
· Leverage alliance ecosystems to accelerate pipeline development.
Required Qualifications
· 10+ years of experience in technology sales, consulting sales, or solution sales.
· Proven experience selling into Banking, Capital Markets, and/or Insurance organizations.
· Demonstrated success driving revenue growth and developing strategic client relationships.
· Experience selling digital transformation, automation, integration, or modernization services.
· Strong understanding of consultative and solution-based selling methodologies.
· Experience working in complex, matrixed organizations.
· Strong communication, presentation, and executive engagement skills.
Preferred Qualifications
· Experience selling low-code, workflow, automation, or enterprise integration solutions.
· Knowledge of Financial Services technology transformation initiatives.
· Experience working with strategic technology alliances and partner ecosystems.
· Existing relationships within Banking, Capital Markets, or Insurance clients.
· Proven track record leading large, complex enterprise pursuits.
What Makes You Successful
You are:
· A strategic thinker with strong commercial acumen.
· A trusted advisor who builds credibility with executive stakeholders.
· A collaborative team player who thrives in a matrixed environment.
· Passionate about helping clients solve complex business challenges.
· Skilled at connecting technology solutions to measurable business outcomes.
· Results-oriented with a consistent track record of exceeding growth targets.
Top Reasons to Join Our Team
Excellent compensation/benefits. A strong financial incentive package that includes a solid base salary with a highly attractive bonus plan. Further incentives include award programs, club trips, and excellent benefits package. Wide exposure to industry, product, and functional standard methodologies; as well as outstanding teams supporting your sales pursuits. Encouraging management team that rewards initiative & success. Exciting, industry leading practice where you can truly build a long-term career. Congenial, collaborative, and goal-oriented environment; the opportunity to work with and learn from a diverse, highly experienced team of business professionals. Tremendous opportunities for growth with a real career path promoting career advancement.
Salary and Other Compensation:
The annual salary for this position is between $160,000-$175,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual bonus program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
· Medical/Dental/Vision/Life Insurance
· Paid holidays plus Paid Time Off
· 401(k) plan and contributions
· Long-term/Short-term Disability
· Paid Parental Leave
· Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
A Good fit for the Cognizant culture
A person who possesses a true passion for changing organizations for the better, and desires to do so within a goal, yet professional atmosphere filled with business professionals who all manifest a belief in partnership, innovation, and excellence. Our “Cultural Value Drivers” are well-known and clearly communicated within the organization: Open, Visible, Motivated, Empowered, Opportunity-Filled, Flexible & Collaborative.
À savoir avant de postuler
- Autorisation de travail: Cognizant ne prendra en considération que les candidats à ce poste qui sont légalement autorisés à travailler au Canada sans avoir besoin d'un parrainage de l'employeur, aujourd'hui ou à l'avenir.
- Mesures d’adaptation: Si vous avez un handicap qui nécessite des mesures d’adaptation raisonnable pour effectuer une recherche d’emploi ou poser une candidature, veuillez envoyer un courriel à [email protected] avec votre demande et vos coordonnées.
- L’IA dans notre processus de recrutement: Nous utilisons des outils d'intelligence artificielle (IA) pour trier et évaluer les candidatures efficacement. Notre équipe examine ensuite les candidatures et décide qui passe à l’étape suivante.
- Poste à pourvoir: Sauf indication contraire, ce poste est actuellement vacant et nous cherchons à le pourvoir.
- Exigences linguistiques: Nous demandons à tous les candidats de posséder une connaissance de base de l’anglais afin de faciliter les communications internes. Pour les postes au Québec, la capacité à communiquer efficacement en anglais est requise car vous fournirez des services à et collaborerez avec des parties prenantes anglophones situées hors de la province.
- Inclusion: Cognizant est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Votre candidature et votre dossier ne seront pas examinés en fonction de la race, de la couleur, du sexe, de la religion, des croyances, de l'orientation sexuelle, de l'identité de genre, de l'origine nationale, du handicap, des renseignements génétiques, de la grossesse, du statut d'ancien combattant ou de toute autre caractéristique protégée par les lois fédérales, provinciales ou locales.
À propos de Cognizant
Cognizant (NASDAQ: CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif: améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus: cognizant.ai ou @cognizant.
