About Cognizant Consulting
Cognizant Consulting is where curious minds come together to solve complex challenges and create meaningful impact. Blending industry insight, technology expertise, and the power of AI, we partner with leading organizations to transform the way they work, serve customers, and grow.
About the role
As a Consulting Manager - Life Sciences CRM Transformation, you will make an impact by serving as the business process and functional lead for client’s Connext CRM transformation, guiding the migration from iConnect to Salesforce Life Sciences Cloud. You will be a valued member of the Life Sciences CRM Transformation team and work collaboratively with business process owners, product owners, technical teams, and clients.
In this role, you will
- Serve as the business process and functional lead for the Connext CRM transformation, supporting the migration from iConnect to Salesforce Life Sciences Cloud.
- Lead current-state assessments and facilitate business stakeholder workshops across Sales, Medical, and Key Account Management.
- Translate commercial and medical business processes into future-state workflows, functional requirements, and user stories.
- Collaborate with business process owners, product owners, and technical teams to identify gaps and validate solution designs.
- Ensure alignment of solutions with business needs across Sales, Medical, and Key Account Management.
Work model
At Cognizant, we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 3 days a week in a client or Cognizant office in Bridgewater, New Jersey. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you must have to be considered
- Proven experience leading business process and functional analysis for CRM transformation programs in the life sciences industry.
- Hands-on experience with Salesforce, ideally Salesforce Life Sciences Cloud, and migration from legacy CRM platforms such as iConnect.
- Strong ability to facilitate stakeholder workshops and conduct current-state assessments.
- Skill in translating commercial and medical business processes into future-state workflows, functional requirements, and user stories.
- Experience collaborating with business process owners, product owners, and technical teams across Sales, Medical, and Key Account Management functions.
These will help you succeed
- Familiarity with commercial and medical operations within pharmaceutical or life sciences organizations.
- Experience supporting solution design validation and gap analysis on large-scale transformation programs.
- Strong communication and alignment skills across business and technical stakeholders.
- Background in Key Account Management processes and go-to-market models in life sciences.
- Ability to manage ambiguity and drive clarity across cross-functional teams.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Salary and Other Compensation
Applications will be accepted until November 30, 2026.
- The annual salary for this position is between $110,000 - $130,000 depending on the experience and other qualifications of the successful candidate.
- This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
À savoir avant de postuler
- Autorisation de travail: Cognizant ne prendra en considération que les candidats à ce poste qui sont légalement autorisés à travailler au Canada sans avoir besoin d'un parrainage de l'employeur, aujourd'hui ou à l'avenir.
- Mesures d’adaptation: Si vous avez un handicap qui nécessite des mesures d’adaptation raisonnable pour effectuer une recherche d’emploi ou poser une candidature, veuillez envoyer un courriel à [email protected] avec votre demande et vos coordonnées.
- L’IA dans notre processus de recrutement: Nous utilisons des outils d'intelligence artificielle (IA) pour trier et évaluer les candidatures efficacement. Notre équipe examine ensuite les candidatures et décide qui passe à l’étape suivante.
- Poste à pourvoir: Sauf indication contraire, ce poste est actuellement vacant et nous cherchons à le pourvoir.
- Exigences linguistiques: Nous demandons à tous les candidats de posséder une connaissance de base de l’anglais afin de faciliter les communications internes. Pour les postes au Québec, la capacité à communiquer efficacement en anglais est requise car vous fournirez des services à et collaborerez avec des parties prenantes anglophones situées hors de la province.
- Inclusion: Cognizant est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Votre candidature et votre dossier ne seront pas examinés en fonction de la race, de la couleur, du sexe, de la religion, des croyances, de l'orientation sexuelle, de l'identité de genre, de l'origine nationale, du handicap, des renseignements génétiques, de la grossesse, du statut d'ancien combattant ou de toute autre caractéristique protégée par les lois fédérales, provinciales ou locales.
À propos de Cognizant
Cognizant (NASDAQ: CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif: améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus: cognizant.ai ou @cognizant.
