Consulting Principal, Business Analysis Center of Excellence & AI Adoption Lead

About Cognizant Consulting

Cognizant Consulting is where curious minds come together to solve complex challenges and create meaningful impact. Blending industry insight, technology expertise, and the power of AI, we partner with leading organizations to transform the way they work, serve customers, and grow.

About the role

As a Consulting Principal, Business Analysis Center of Excellence & AI Adoption Lead, you will make an impact by leading a Business Analysis Center of Excellence (CoE) for a leading financial services client, owning its direction, governance, quality, and AI adoption strategy, and acting as a trusted advisor to client leadership from charter through ownership transition. You will be a valued member of the Banking & Financial Services / Wealth Management Consulting team and work collaboratively with client leadership, business, technology, and delivery stakeholders, and clients.

In this role, you will

• Serve as the senior advisor to client leadership on CoE strategy, priorities, and outcomes, aligning business, technology, and delivery stakeholders around a single integrated scope, roadmap, and dependency view.
• Define and maintain the CoE charter, governance model, KPIs, capability maturity model, and Responsible AI standards and controls for the use of AI in business analysis work.
• Own the AI adoption roadmap, including value measurement and the change strategy to drive adoption, and provide executive recommendations on where and how AI should be applied across the business analysis lifecycle.
• Own quality assurance across all framework activities, manage risks and escalations, drive resolution with accountable owners, and lead the ownership transition plan so the client can sustain the CoE.
• Identify, qualify, and pursue new opportunities and upsell within the account; lead or contribute to proposals, solutioning, and executive presentations; and lead and mentor a team of business analysts and consultants.

Work model

At Cognizant, we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 3 to 4 days a week in a client or Cognizant office in Toronto, Ontario. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you must have to be considered

• 10 to 15 years of experience in business analysis, consulting, or product/process leadership in financial services (wealth management, banking, or capital markets preferred).
• Proven experience building or leading a CoE, or an equivalent enterprise governance or operating model, and advising senior or executive stakeholders.
• Working knowledge of AI and Responsible AI practices as applied to business analysis and delivery.
• Track record in business development: shaping proposals, growing accounts, or winning new work.
• Strong communication, facilitation, and change management skills, with experience managing delivery quality, risk, and escalations.

These will help you succeed

• Experience in a consulting or professional services environment.
• Relevant certifications (e.g., CBAP, PMP, or similar).

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Salary and Other Compensation

We regularly assess market data to ensure we offer a competitive compensation package for our associates. The base salary for this position ranges between $160,000 – 185,000 per year. Where the successful candidate may fall within the range depends on relevant education, work and/or management experience and other business-related and job-necessary qualifications. This position is also eligible for Cognizant's discretionary annual performance-based bonus, as well as benefits that support your physical, mental and financial wellbeing.

À savoir avant de postuler

• Autorisation de travail: Cognizant ne prendra en considération que les candidats à ce poste qui sont légalement autorisés à travailler au Canada sans avoir besoin d'un parrainage de l'employeur, aujourd'hui ou à l'avenir.
• Mesures d’adaptation: Si vous avez un handicap qui nécessite des mesures d’adaptation raisonnable pour effectuer une recherche d’emploi ou poser une candidature, veuillez envoyer un courriel à [email protected] avec votre demande et vos coordonnées.
• L’IA dans notre processus de recrutement: Nous utilisons des outils d'intelligence artificielle (IA) pour trier et évaluer les candidatures efficacement. Notre équipe examine ensuite les candidatures et décide qui passe à l’étape suivante.
• Poste à pourvoir: Sauf indication contraire, ce poste est actuellement vacant et nous cherchons à le pourvoir.
• Exigences linguistiques: Nous demandons à tous les candidats de posséder une connaissance de base de l’anglais afin de faciliter les communications internes. Pour les postes au Québec, la capacité à communiquer efficacement en anglais est requise car vous fournirez des services à et collaborerez avec des parties prenantes anglophones situées hors de la province.
• Inclusion: Cognizant est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Votre candidature et votre dossier ne seront pas examinés en fonction de la race, de la couleur, du sexe, de la religion, des croyances, de l'orientation sexuelle, de l'identité de genre, de l'origine nationale, du handicap, des renseignements génétiques, de la grossesse, du statut d'ancien combattant ou de toute autre caractéristique protégée par les lois fédérales, provinciales ou locales.

À propos de Cognizant
Cognizant (NASDAQ: CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif: améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus: cognizant.ai ou @cognizant.