"Moment CXCRM"
Greeting from Cognizant
We are hiring for Google DialogFlow Developers in Cognizant
Experience:- 4 Years to 12 Year
Location: - Hyderabad, Chennai, Bangalore, Pune, Kolkata, Noida, Gurgaon, Mumbai
Job Description: -
Experience building call center / collaboration / telephony platforms in a Cloud or On-Premises environment
1. Hands on Experience building Bots using Google DF Platform and integrate with Genesys PureCloud or any IVR system
2. Experience using Google DF and REST API for building the Bots
3. Working Experience in Google dialog workflows for interaction and routing
4. Development experience in Java, node.js would be must for Integration
5. Experience in integrating to Core platforms for Self-services in IVR, Bot etc., by developing REST API's using Node JS
6. Knowledge in Contact centre technologies (including CRM and WFM) would be an added advantage
7. Experience in DevOps deployment pipes in MS Azure or AWS, would be must for this role
8. Experience in Agile frameworks, story boards, projects would be an added advantage
9. Knowledge on various components of Google CCAI.
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000+ associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.