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Engagement Delivery Manager - Software Engineering (IT Services)

00068898481

Cognizant is seeking an experienced Engagement Delivery Manager to join our growing Digital Engineering Studio practice.

As the single point of accountability for end-to-end delivery, you will lead complex client engagements, ensuring successful execution of digital transformation initiatives, software development programs, and technology services. You will be responsible for delivering projects on time, within budget, and according to agreed quality standards while maintaining strong client relationships.

This position combines IT Delivery Management, Program Management, Client Engagement, Financial Management, Resource Planning, and Team Leadership. You will collaborate with cross-functional teams, business stakeholders, and executive leadership to drive successful outcomes in a fast-paced consulting environment.

WHY JOIN COGNIZANT SPAIN

At Cognizant, you will become part of a high-performing team delivering innovative digital solutions for leading global organizations. You'll work on enterprise-scale programs, leverage cutting-edge technologies, and help clients achieve their business transformation goals.

Latest Technologies

Lead delivery of projects involving emerging technologies, cloud platforms, digital engineering solutions, and enterprise applications.

Continuous Learning

Grow your expertise through certifications, professional development programs, leadership training, and exposure to large-scale digital transformation initiatives.

Leadership & Teamwork

Guide multidisciplinary delivery teams, mentor future leaders, promote best practices, and foster a culture of excellence and collaboration.

International Environment

Work with globally distributed teams, clients, and stakeholders across multiple regions in a multicultural environment.

Career Growth

Advance your career through leadership opportunities, program management responsibilities, and exposure to new industries and technologies.

KEY RESPONSIBILITIES

Delivery & Engagement Management

  • Own the end-to-end delivery lifecycle for one or more technology and digital transformation engagements.
  • Ensure delivery alignment with contractual commitments, Statements of Work (SOWs), SLAs, budgets, timelines, and quality standards.
  • Drive successful project execution across multiple workstreams and distributed teams.

Demand Planning & Resource Management

  • Lead demand forecasting, workforce planning, and capacity management activities.
  • Partner with resource management teams to secure the right skills and capabilities at the right time.
  • Optimize resource utilization while maintaining delivery quality and client satisfaction.

Client & Stakeholder Management

  • Act as the primary point of contact for senior client stakeholders, including executive and C-level leadership.
  • Build trusted relationships and provide strategic guidance throughout the engagement lifecycle.
  • Manage expectations, communicate progress, and proactively address risks and challenges.

People Leadership

  • Lead, coach, mentor, and develop multidisciplinary onshore and offshore teams.
  • Foster a high-performance culture focused on accountability, collaboration, innovation, and continuous improvement.
  • Support talent development, succession planning, and employee engagement initiatives.

Financial & Commercial Management

  • Own the financial performance and profitability (P&L) of assigned engagements.
  • Manage budgets, forecast revenue, monitor costs, and ensure effective financial governance.
  • Oversee invoicing milestones, revenue recognition, and margin optimization.

Risk & Quality Management

  • Identify, assess, monitor, and mitigate program and project risks.
  • Maintain comprehensive risk and issue management processes.
  • Ensure compliance with governance frameworks, delivery standards, and quality controls.

Continuous Improvement & Delivery Excellence

  • Lead retrospectives and lessons-learned sessions.
  • Promote adoption of Agile, SAFe, PRINCE2, and modern delivery methodologies.
  • Drive process improvements, operational efficiency, and delivery excellence initiatives.

Pre-Sales & Solution Support

  • Collaborate with sales, solution architects, and business development teams during pursuit activities.
  • Support proposal creation, effort estimation, SOW development, transition planning, and solution shaping.
  • Contribute delivery expertise to win new business opportunities.

REQUIRED CALIFICATIONS

  • 7+ years of experience in IT Delivery Management, Program Management, Engagement Management, Project Management, or Technology Consulting.
  • Proven success delivering large-scale, complex technology programs and digital transformation projects.
  • Strong experience in demand management, workforce planning, resource forecasting, and capacity management.
  • Demonstrated experience leading geographically distributed and multicultural teams.
  • Strong financial management skills, including P&L ownership, budgeting, forecasting, and cost optimization.
  • Experience managing executive stakeholders and complex client relationships.
  • Excellent communication, negotiation, and stakeholder management skills.
  • Fluent in English and Spanish, both written and spoken.

PREFERRED QUALIFICATIONS

  • PMP, PRINCE2, MSP, PgMP, or equivalent project/program management certification.
  • Experience with Agile delivery frameworks including Scrum, SAFe, Kanban, and hybrid methodologies.
  • Understanding of software development lifecycle (SDLC), front-end and back-end development projects.
  • Experience working with cloud platforms such as AWS, Microsoft Azure, or Google Cloud Platform (GCP).
  • Background in IT outsourcing, managed services, application development, transition, and transformation programs.
  • ITIL Foundation certification or higher.

About Cognizant: 
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include retirement plans, financial education, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

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Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

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Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

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Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

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Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

EMEA Alin
Over my 11-year Cognizant career, I’ve grown from being a Jr. Developer to an Engineering Director. With support from Cognizant and my mentors, I’ve also explored mobile development, data and AI. The opportunities here are endless.
Alin Turcu Engineering Director
CAN Brigitte
Cognizant is great for those wanting to make the world a better place, as we create solutions with top technology partners to address complex problems for our clients.
Brigitte Roy Director of Strategy Alliances
2
Cognizant offers me more than a job; it offers a community. We support each other, collaborate across borders and celebrate wins together. If you’re looking for a culture that values flexibility, diversity and growth, this is the place to be.
Laura Reynaud Lead Counsel
EMEA Elena
My managers and mentors have always been there to guide me, challenge me and give me the space and confidence to grow. When you have the right people around you, work becomes fun.
Elena Becerril Engagement Delivery Lead

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