ISV Program Operations Manager
About the role
As an ISV Program Operations Manager, you will make an impact by driving the success of Independent Software Vendor (ISV) partnerships through operational excellence, co-sell program management, financial governance, and stakeholder engagement. You will be a valued member of the partner operations team and work collaboratively with ISV partners, sales teams, finance stakeholders, and cross-functional business leaders to accelerate revenue growth and enhance partner success.
In this role, you will:
- Manage a portfolio of 150+ ISV partners, supporting co-sell motions and initiatives that drive Google Cloud consumption and business growth.
- Facilitate collaboration between ISV partners and internal sales teams by managing sales opportunities, deal registrations, and partner onboarding activities.
- Oversee Salesforce opportunity management, reporting, analytics, and data integrity to support business objectives and decision-making.
- Conduct financial analysis and operational reviews, including attainment validation, contract compliance reviews, compensation-related processes, and performance reporting.
- Drive customer success and program adoption through stakeholder support, ticket management, training initiatives, process improvements, and change management efforts.
Work model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in Buenos Aires, Argentina. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
Support Hours: CST/PST time zones
What you need to have to be considered
- Bachelor's degree required; Master's degree preferred.
- 6+ years of experience in ISV Partner Program Management, Partner Operations, Sales Operations, or related functions.
- Experience managing complex stakeholder relationships across internal and external organizations.
- Strong understanding of software sales cycles, partner ecosystems, and cloud-based business models.
- Experience with Salesforce opportunity management, reporting, analytics, and operational processes.
- Demonstrated ability to solve complex business problems, manage escalations, and deliver results in ambiguous environments.
- Excellent verbal, written, and interpersonal communication skills.
- Strong organizational, prioritization, and attention-to-detail skills.
- Ability to work independently and effectively in a fast-paced, dynamic environment.
These will help you stand out
- Experience working within software, SaaS, cloud, or technology organizations.
- Knowledge of Google Cloud partner programs and co-sell motions.
- Experience managing business intelligence dashboards and data-driven decision-making.
- Familiarity with financial operations, attainment processes, contract reviews, and compensation programs.
- Experience creating training materials, enablement content, and leading virtual or in-person training sessions.
- Exposure to process automation, scripting, and data integration between business systems.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
