ISV Program Operations Manager
About the role
As an ISV Program Operations Manager, you will make an impact by driving the success of Independent Software Vendor (ISV) partnerships through operational excellence, co-sell program management, financial governance, and stakeholder engagement. You will be a valued member of the partner operations team and work collaboratively with ISV partners, sales teams, finance stakeholders, and cross-functional business leaders to accelerate revenue growth and enhance partner success.
In this role, you will:
- Manage a portfolio of 150+ ISV partners, supporting co-sell motions and initiatives that drive Google Cloud consumption and business growth.
- Facilitate collaboration between ISV partners and internal sales teams by managing sales opportunities, deal registrations, and partner onboarding activities.
- Oversee Salesforce opportunity management, reporting, analytics, and data integrity to support business objectives and decision-making.
- Conduct financial analysis and operational reviews, including attainment validation, contract compliance reviews, compensation-related processes, and performance reporting.
- Drive customer success and program adoption through stakeholder support, ticket management, training initiatives, process improvements, and change management efforts.
Work model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in Buenos Aires, Argentina. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
Support Hours: CST/PST time zones
What you need to have to be considered
- Bachelor's degree required; Master's degree preferred.
- 6+ years of experience in ISV Partner Program Management, Partner Operations, Sales Operations, or related functions.
- Experience managing complex stakeholder relationships across internal and external organizations.
- Strong understanding of software sales cycles, partner ecosystems, and cloud-based business models.
- Experience with Salesforce opportunity management, reporting, analytics, and operational processes.
- Demonstrated ability to solve complex business problems, manage escalations, and deliver results in ambiguous environments.
- Excellent verbal, written, and interpersonal communication skills.
- Strong organizational, prioritization, and attention-to-detail skills.
- Ability to work independently and effectively in a fast-paced, dynamic environment.
These will help you stand out
- Experience working within software, SaaS, cloud, or technology organizations.
- Knowledge of Google Cloud partner programs and co-sell motions.
- Experience managing business intelligence dashboards and data-driven decision-making.
- Familiarity with financial operations, attainment processes, contract reviews, and compensation programs.
- Experience creating training materials, enablement content, and leading virtual or in-person training sessions.
- Exposure to process automation, scripting, and data integration between business systems.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
À savoir avant de postuler
- Autorisation de travail: Cognizant ne prendra en considération que les candidats à ce poste qui sont légalement autorisés à travailler au Canada sans avoir besoin d'un parrainage de l'employeur, aujourd'hui ou à l'avenir.
- Mesures d’adaptation: Si vous avez un handicap qui nécessite des mesures d’adaptation raisonnable pour effectuer une recherche d’emploi ou poser une candidature, veuillez envoyer un courriel à [email protected] avec votre demande et vos coordonnées.
- L’IA dans notre processus de recrutement: Nous utilisons des outils d'intelligence artificielle (IA) pour trier et évaluer les candidatures efficacement. Notre équipe examine ensuite les candidatures et décide qui passe à l’étape suivante.
- Poste à pourvoir: Sauf indication contraire, ce poste est actuellement vacant et nous cherchons à le pourvoir.
- Exigences linguistiques: Nous demandons à tous les candidats de posséder une connaissance de base de l’anglais afin de faciliter les communications internes. Pour les postes au Québec, la capacité à communiquer efficacement en anglais est requise car vous fournirez des services à et collaborerez avec des parties prenantes anglophones situées hors de la province.
- Inclusion: Cognizant est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Votre candidature et votre dossier ne seront pas examinés en fonction de la race, de la couleur, du sexe, de la religion, des croyances, de l'orientation sexuelle, de l'identité de genre, de l'origine nationale, du handicap, des renseignements génétiques, de la grossesse, du statut d'ancien combattant ou de toute autre caractéristique protégée par les lois fédérales, provinciales ou locales.
À propos de Cognizant
Cognizant (NASDAQ: CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif: améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus: cognizant.ai ou @cognizant.
