Job Summary
We are seeking an experienced professional for the role of SDM-IOA Delivery with expertise in the Life and Annuity domain. The ideal candidate will have 10 to 13 years of experience and will work from our office during night shifts. This role does not require travel and focuses on delivering exceptional service in the Life and Annuities Insurance sector.
Responsibilities
§ Experience in US Insurance industry space is mandatory
§ Strong client management, leadership, people management & communication skills
§ Familiarity with project management practices & processes
§ Exposure to process modelling techniques is essential
§ Six Sigma Green Belt/ Black Belt trained or certified
§ Intermediate to advanced skills in word processing, spreadsheet, database and presentation applications
§ Excellent written and verbal communication skills
§ Has a positive customer-focused outlook
§ Strong collaborative skills
§ Inspires others to deliver service excellence
§ Strong interpersonal skills
§ Ability to work well under pressure and to meet tight deadlines
§ Accurate attention to detail
§ Conscientious approach to work
§ Strong decision-making skills
§ Excellent planning and organizational skills
§ Can emphasize and drive teamwork
§ Analytical, reporting and problem-solving capabilities
Customer service excellence orientation
Required
§ In depth Knowledge of Life & Annuity Insurance back office transaction processing and have worked in a similar capacity (Policy Admin Services, Disbursement and Claims)
§ In-depth understanding of annuity structures, retirement income strategies, and compliance regulations
§ Strong analytical and research skills to assess and resolve discrepancies.
§ Ability to clearly communicate complex information in both verbal and written formats.
§ Experience with mainframe computer systems or proficiency in PC applications such as MS Word, Outlook, and other business software.
§ High attention to detail with strong organizational skills and accuracy in documentation review.
§ Ability to manage multiple priorities and work efficiently in a fast-paced environment.
Must Have
§ Able to handle several responsibilities
§ Someone who can take ownership of daily activities
§ Someone who embraces change, technology enhancements, new capabilities
Someone who can work on daily reporting and dashboarding , SLA management
Certifications Required
Certified Life and Annuity Professional (CLAP)
La Comunidad Cognizant:
Somos un equipo que se aprecia y apoya mutuamente. Nuestros asociados trabajan en un entorno colaborativo e integrador en el que todos pueden prosperar.
- Cognizant es una comunidad global con más de 300.000+ asociados en todo el mundo.
- No solo soñamos con un mundo mejor, sino que trabajamos para hacerlo realidad.
- Cuidamos de nuestros asociados, clientes, socios, comunidades y entorno haciendo lo correcto.
- Fomentamos un entorno innovador en el que puedes desarrollar tu carrera profesional.
Acerca de nosotros
Cognizant (NASDAQ: CTSH) es arquitecto de soluciones de IA y proveedor de servicios tecnológicos que traduce la inversión en inteligencia artificial en valor empresarial real mediante soluciones de IA de stack completo adaptadas a cada cliente. Su profundo conocimiento de la industria, los procesos y la ingeniería le permite integrar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan un impacto real en el negocio y mantienen a las grandes empresas globales un paso adelante en un mundo en constante cambio. Para más información, visita www.cognizant.es o síguenos en @cognizant.
Cognizant es un empleador que ofrece igualdad de oportunidades. Tu solicitud y candidatura no serán consideradas en base a raza, color, sexo, religión, credo, orientación sexual, identidad de género, origen nacional, discapacidad, información genética, embarazo, condición de veterano o cualquier otra característica protegida por las leyes federales, estatales o locales.
Advertencia:
La información sobre remuneración es exacta a la fecha de esta publicación. Cognizant se reserva el derecho a modificar esta información en cualquier momento, sujeto a la legislación aplicable.Es posible que los candidatos deban asistir a entrevistas en persona o por videoconferencia e, incluso, que tengan presentar su documento de identidad vigente, durante cada entrevista.