About the role
As a Senior Program Manager – Retail technology, you will make an impact by leading complex delivery initiatives and strengthening collaboration between business, technology, and program stakeholders.
You will work closely with business partners, delivery teams, and internal and external stakeholders to translate retail order management needs into clearly defined program outcomes and drive successful execution.
In this role, you will:
Lead complex, hybrid delivery initiatives within retail order management, ensuring program objectives, milestones, dependencies, and risks are effectively managed.
Build and maintain strong relationships with key internal and external stakeholders, creating alignment across business and delivery teams.
Establish structured governance through status reviews, stakeholder forums, and decision-making meetings to promote transparency, timely risk resolution, and shared ownership.
Guide Agile and Scrum delivery teams, supporting effective planning, execution, collaboration, and delivery.
Partner closely with retail order management stakeholders to translate customer and store operations requirements into clear, actionable program deliverables.
Work model
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring attendance in a client or Cognizant office 3 days in Atlanta, GA. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
18+ years of experience managing complex programs or delivery initiatives, with demonstrated experience in retail order management.
Strong experience leading Agile and Scrum delivery in complex, cross-functional environments.
Demonstrated expertise in program management, including program health tracking, governance, risk and dependency management, and delivery oversight.
Strong technical knowledge of enterprise application architecture, including Java, APIs, microservices, and cloud-based solutions.
Strong stakeholder and business relationship management capabilities, with experience working across internal and external stakeholder groups.
Experience partnering with retail business teams to translate customer and store operations requirements into program deliverables.
These will help you stand out
Experience managing large-scale retail technology or order management transformation programs.
Experience working within hybrid delivery models involving multiple business and technology stakeholder groups.
Strong facilitation skills across program governance, executive/status reviews, risk discussions, and decision forums.
Demonstrated ability to lead delivery teams through Agile ways of working while maintaining clear program-level governance.
Salary and Other Compensation:
The annual salary for this position is depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
· Medical/Dental/Vision/Life Insurance
· Paid holidays plus Paid Time Off
· 401(k) plan and contributions
· Long-term/Short-term Disability
· Paid Parental Leave
· Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Acerca de Cognizant
Cognizant (Nasdaq: CTSH) es un creador de soluciones de IA y proveedor de servicios tecnológicos que conecta la inversión en IA con el valor empresarial mediante el desarrollo de soluciones de IA full‑stack para sus clientes. Su profundo conocimiento de la industria, junto con su experiencia en procesos e ingeniería, permite incorporar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan resultados tangibles y mantienen a las empresas a la vanguardia en un entorno en constante cambio. Más información en cognizant.ai o @cognizant.
Información adicional sobre el empleo
La información sobre la compensación es exacta en la fecha de publicación de este anuncio. Cognizant se reserva el derecho de modificar esta información en cualquier momento, de conformidad con la legislación aplicable.
Es posible que se solicite a los solicitantes que asistan a entrevistas de forma presencial o mediante videoconferencia. Asimismo, durante cada entrevista, los candidatos podrán estar obligados a presentar un documento de identidad válido emitido por el estado o por el gobierno.
Cognizant es un empleador que ofrece igualdad de oportunidades. Su solicitud y candidatura no se evaluarán en función de la raza, el color, el sexo, la religión, el credo, la orientación sexual, la identidad de género, el origen nacional, la discapacidad, la información genética, el embarazo, la condición de veterano ni cualquier otra característica protegida por las leyes federales, estatales o locales.
