About the role
As a Senior Program Manager – Retail technology, you will make an impact by leading complex delivery initiatives and strengthening collaboration between business, technology, and program stakeholders.
You will work closely with business partners, delivery teams, and internal and external stakeholders to translate retail order management needs into clearly defined program outcomes and drive successful execution.
In this role, you will:
Lead complex, hybrid delivery initiatives within retail order management, ensuring program objectives, milestones, dependencies, and risks are effectively managed.
Build and maintain strong relationships with key internal and external stakeholders, creating alignment across business and delivery teams.
Establish structured governance through status reviews, stakeholder forums, and decision-making meetings to promote transparency, timely risk resolution, and shared ownership.
Guide Agile and Scrum delivery teams, supporting effective planning, execution, collaboration, and delivery.
Partner closely with retail order management stakeholders to translate customer and store operations requirements into clear, actionable program deliverables.
Work model
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring attendance in a client or Cognizant office 3 days in Atlanta, GA. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
18+ years of experience managing complex programs or delivery initiatives, with demonstrated experience in retail order management.
Strong experience leading Agile and Scrum delivery in complex, cross-functional environments.
Demonstrated expertise in program management, including program health tracking, governance, risk and dependency management, and delivery oversight.
Strong technical knowledge of enterprise application architecture, including Java, APIs, microservices, and cloud-based solutions.
Strong stakeholder and business relationship management capabilities, with experience working across internal and external stakeholder groups.
Experience partnering with retail business teams to translate customer and store operations requirements into program deliverables.
These will help you stand out
Experience managing large-scale retail technology or order management transformation programs.
Experience working within hybrid delivery models involving multiple business and technology stakeholder groups.
Strong facilitation skills across program governance, executive/status reviews, risk discussions, and decision forums.
Demonstrated ability to lead delivery teams through Agile ways of working while maintaining clear program-level governance.
Salary and Other Compensation:
The annual salary for this position is depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
· Medical/Dental/Vision/Life Insurance
· Paid holidays plus Paid Time Off
· 401(k) plan and contributions
· Long-term/Short-term Disability
· Paid Parental Leave
· Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
À savoir avant de postuler
- Autorisation de travail: Cognizant ne prendra en considération que les candidats à ce poste qui sont légalement autorisés à travailler au Canada sans avoir besoin d'un parrainage de l'employeur, aujourd'hui ou à l'avenir.
- Mesures d’adaptation: Si vous avez un handicap qui nécessite des mesures d’adaptation raisonnable pour effectuer une recherche d’emploi ou poser une candidature, veuillez envoyer un courriel à [email protected] avec votre demande et vos coordonnées.
- L’IA dans notre processus de recrutement: Nous utilisons des outils d'intelligence artificielle (IA) pour trier et évaluer les candidatures efficacement. Notre équipe examine ensuite les candidatures et décide qui passe à l’étape suivante.
- Poste à pourvoir: Sauf indication contraire, ce poste est actuellement vacant et nous cherchons à le pourvoir.
- Exigences linguistiques: Nous demandons à tous les candidats de posséder une connaissance de base de l’anglais afin de faciliter les communications internes. Pour les postes au Québec, la capacité à communiquer efficacement en anglais est requise car vous fournirez des services à et collaborerez avec des parties prenantes anglophones situées hors de la province.
- Inclusion: Cognizant est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Votre candidature et votre dossier ne seront pas examinés en fonction de la race, de la couleur, du sexe, de la religion, des croyances, de l'orientation sexuelle, de l'identité de genre, de l'origine nationale, du handicap, des renseignements génétiques, de la grossesse, du statut d'ancien combattant ou de toute autre caractéristique protégée par les lois fédérales, provinciales ou locales.
À propos de Cognizant
Cognizant (NASDAQ: CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif: améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus: cognizant.ai ou @cognizant.
