Cognizant is an American multinational company providing information technology, consulting, and business process outsourcing services. We are looking for a collaborative, structured and motivated English speaker to join our team.
English Speaking Process Specialist
You can expect to:
· Manage other requests received from customers or colleagues via e-mail or internal systems in a timely manner
· Work with L&P policy administration (create/terminate/update private and commercial customers policies) or claims (review received documents, invoices, validate payments, reimburse coverage)
· Ensure process guidelines are followed and updated
· Provide reports, statistics and updates related to own area of work
· Proactively identify and solve issues in the system
· Review that Customers / Insurers documents are compliant to existing procedures
We expect You to:
· Have good English language skills (B1+ and upper)
· Have strong motivation to provide highest level of customer satisfaction
· Be accurate, structured, and detail oriented
· Have strong communication and collaboration skills
· Have positive attitude and willingness to learn in fast changing environment
· Have experience in Insurance, Finance or Customer Care, but this would be an advantage, not a requirement
· Be legally authorized to work freely in Lithuania without company sponsorship (due to the nature of this position)
· Be in Lithuania as due to the nature of this position we are not considering candidates with relocation / working from abroad
We can offer You:
· Opportunity to be part of a global organization
· Encouraging working atmosphere, engaging activities and extra benefits (e.g. additional medical insurance (covers gym subscription), team events, outreach activities, and other)
· Hybrid work model with remote work opportunities (work from Vilnius office 3 times per week)
· Open, modern and ergonomic work environment when working from the office with multicultural community
· Opportunity to grow both professionally and personally and continuously develop within the domain
· Attractive compensation package: salary (1.700 - 2.040 EUR gross/ monthly) depending on competences and language skills you have
We are implementing hybrid hiring and work practices which means interviews and work will be conducted online as well as live from the office.
We will be looking for Your CV.
Only suitable candidates will be contacted within 7-14 days from application.
Stay up to date with our website https://www.cognizant.com/lt/en
CogLT104
Acerca de Cognizant
Cognizant (Nasdaq: CTSH) es un creador de soluciones de IA y proveedor de servicios tecnológicos que conecta la inversión en IA con el valor empresarial mediante el desarrollo de soluciones de IA full‑stack para sus clientes. Su profundo conocimiento de la industria, junto con su experiencia en procesos e ingeniería, permite incorporar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan resultados tangibles y mantienen a las empresas a la vanguardia en un entorno en constante cambio. Más información en cognizant.ai o @cognizant.
Información adicional sobre el empleo
La información sobre la compensación es exacta en la fecha de publicación de este anuncio. Cognizant se reserva el derecho de modificar esta información en cualquier momento, de conformidad con la legislación aplicable.
Es posible que se solicite a los solicitantes que asistan a entrevistas de forma presencial o mediante videoconferencia. Asimismo, durante cada entrevista, los candidatos podrán estar obligados a presentar un documento de identidad válido emitido por el estado o por el gobierno.
Cognizant es un empleador que ofrece igualdad de oportunidades. Su solicitud y candidatura no se evaluarán en función de la raza, el color, el sexo, la religión, el credo, la orientación sexual, la identidad de género, el origen nacional, la discapacidad, la información genética, el embarazo, la condición de veterano ni cualquier otra característica protegida por las leyes federales, estatales o locales.
