About the role
As a Quality Engineering Program Manager (Commercial P&C Claims), you will make an impact by leading and delivering complex programs supporting commercial underwriting and claims initiatives. You will be a valued member of a cross‑functional delivery and leadership team, working closely with business leaders, Quality Engineering and Assurance teams, and senior technology stakeholders to drive execution, transformation, and measurable outcomes.
This role requires a strong balance of program leadership, testing and quality expertise, business knowledge, and executive‑level stakeholder engagement, supporting large‑scale technology and transformation programs.
In this role, you will:
• Lead program planning and execution for commercial underwriting and claims initiatives, ensuring alignment to business and technology objectives.
• Manage communication, expectations, and outcomes for senior stakeholders, including CIO‑level leadership and Quality Engineering and Assurance leaders.
• Influence and align CIO strategic priorities with program execution, including initiatives related to test automation, GenAI implementation, and data strategy.
• Drive organizational change management, supporting adoption of new processes, strategies, and tools across teams.
• Serve as a champion for transformation and innovation, promoting modern delivery and quality practices.
• Develop, manage, and track program budgets, milestones, and financial performance.
• Identify and manage program risks, dependencies, and mitigation strategies across multiple workstreams.
Work model
At Cognizant, we believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 4 days a week in a Cognizant or client office in Charlotte, NC. Regardless of your working arrangement, we are here to support a healthy work‑life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured, we will always be clear about role expectations.
What you need to have to be considered
• 10+ years of experience in program and/or project management, leading complex, multi‑workstream initiatives.
• 15+ years of experience in testing or quality engineering, with a strong understanding of testing methodologies and techniques.
• Minimum 3 years of experience in Commercial P&C Claims environments.
• Proven experience working directly with CIOs or senior technology executives.
• Strong combination of business and technical acumen, with the ability to translate strategy into execution.
• Demonstrated excellence in stakeholder management, with strong verbal and written communication skills.
These will help you stand out
• Experience with Duck Creek platforms within Commercial P&C environments.
• Background leading technology transformation initiatives, including automation or AI‑driven programs.
• Experience managing programs across distributed or cross‑functional teams.
• Strong change‑management mindset with a track record of driving adoption and measurable improvement.
We’re excited to meet people who share our mission and can make an impact in a variety of ways. Don’t hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and innovative ideas to this role.
Benefits:
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship.
Please note, this role is not able to offer visa transfer or sponsorship now or in the future.
La communauté Cognizant :
Nous sommes une équipe de professionnels dont les membres s'apprécient et se soutiennent mutuellement. Nos collaborateurs sont les garants d'un lieu de travail dynamique, collaboratif et inclusif où chacun peut s'épanouir.
- Cognizant est une communauté mondiale qui compte plus de 300 000+ collaborateurs dans le monde entier.
- Nous ne nous contentons pas de rêver de façons idéales, nous apportons des améliorations concrêtes
- Nous prenons soin de nos collaborateurs, de nos clients, de notre entreprise, de nos communautés et du climat, en faisant ce qui est juste.
- Nous favorisons un environnement innovant où vous pouvez construire le plan de carrière qui vous convient.
À propos de nous :
Cognizant (NASDAQ : CTSH) est un concepteur d’IA et un fournisseur de services technologiques. Avec notre gamme de solutions IA full-stack, nous accompagnons nos clients au carrefour de l’investissement dans l’IA et de la valeur ajoutée. Notre grande expertise sectorielle, des processus et de l’ingénierie nous permet de convertir le contexte propre à chaque entreprise en systèmes technologiques amplificateurs du potentiel humain, générateurs de résultats tangibles et garants de l’avantage des acteurs internationaux dans un monde en constante évolution. Découvrez notre méthode sur www.cognizant.com ou suivez @cognizant.
Cognizant est un employeur soucieux de l'égalité des chances entre candidats. Votre candidature sera étudiée indépendamment de votre race, couleur, sexe, religion, croyances, orientation sexuelle, identité de genre, origine, handicap, informations génétiques, grossesse, statut d'ancien militaire ou de toute autre critère jugé discriminant par les lois européennes ou françaises.
Vous êtes porteur d'un handicap, vous pouvez-nous contacter par courriel [email protected] si vous souhaitez préciser les aménagements nécessaires pour le poste ou les entretiens à venir.
Mentions légales :
Les informations relatives à la rémunération du poste à pourvoir dépendent de la date de publication de l’offre de poste. Cognizant se réserve le droit de modifier ces informations à tout moment, sous réserve des lois applicables.
Les candidats peuvent être invités à participer à des entretiens en face à face ou par vidéoconférence. En outre, les candidats peuvent être amenés à présenter une carte d'identité valide lors de chaque entretien.