RCGTH - Domain Consultant

About the role

As a Domain Consultant – RCGTH, you will make an impact by shaping compelling, insight-led client propositions across Retail, Consumer Goods, Travel, and Hospitality, translating client priorities into differentiated solution narratives, business cases, proposals, and thought leadership. You will be a valued member of the Business Development team and work collaboratively with sales, pre-sales, consulting, solutioning, solution architects, practice leaders, account teams, delivery teams, alliance partners, and clients.

In this role, you will

• Act as a domain strategist and trusted advisor to sales, business development, consulting, and solutioning teams, researching and synthesizing industry trends, client priorities, market shifts, competitor activity, and emerging technologies across the RCGTH portfolio.
• Translate client business needs into domain-led solution themes, capability maps, value propositions, transformation roadmaps, and proposal narratives.
• Support opportunity qualification and pursuits by developing compelling content for proposals, RFP responses, pitch decks, executive presentations, solution storyboards, battle cards, and account-specific point-of-view documents.
• Shape differentiated go-to-market narratives and build reusable RCGTH assets such as industry trend summaries, value maps, use-case libraries, case studies, reference architectures, and competitive positioning materials.
• Contribute to practice development through thought leadership, market intelligence, and offering development, and mentor junior business development and pre-sales associates.

Work model

At Cognizant, we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 3 days a week in a client or Cognizant office in Mumbai. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you must have to be considered

• 10-15+ years of experience in domain consulting, business development, pre-sales, industry advisory, digital transformation, or solution consulting, with a Bachelor's degree in Business, Technology, Engineering, Information Systems, Marketing, or a related discipline.
• Strong understanding of Retail, Consumer Goods, Travel, and Hospitality business models, value chains, customer journeys, operating models, and industry-specific priorities.
• Proven experience developing proposals, solution narratives, executive presentations, market research outputs, thought leadership, business cases, or go-to-market assets.
• Familiarity with key RCGTH transformation themes and relevant enterprise platforms and technology ecosystems, including CRM, commerce, contact center, data and analytics, AI/GenAI, marketing technology, order management, ERP, and digital experience platforms.
• Demonstrated ability to convert ambiguous client needs into structured problem statements, value propositions, and outcome-oriented recommendations while collaborating across cross-functional teams in a fast-paced, matrixed environment.

These will help you succeed

• An MBA or equivalent consulting experience.
• Familiarity with CRM and customer engagement technologies such as Salesforce (Sales, Service, Marketing, Experience, Data, and Commerce Cloud, and Agentforce), Microsoft Dynamics 365, SAP Customer Experience, Adobe Experience Cloud, and ServiceNow Customer Service Management.
• Awareness of emerging themes such as hyper-personalization, omnichannel experience, connected loyalty, intelligent fulfillment, sustainable operations, AI-enabled workforce, and unified customer intelligence.
• Strong commercial acumen with the ability to articulate business value, support ROI narratives, and align proposed solutions to client priorities.
• Excellent research, synthesis, writing, communication, and presentation skills, with confidence engaging senior sales, account, consulting, and client stakeholders.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

À propos de Cognizant 
Cognizant (NASDAQ : CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif : améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus : cognizant.ai ou @cognizant. 

Renseignments suppplémentaires sur l'emploi
Les informations relatives à la rémunération du poste à pourvoir dépendent de la date de publication de l’offre de poste. Cognizant se réserve le droit de modifier ces informations à tout moment, sous réserve des lois applicables.

Cognizant est un employeur soucieux de l'égalité des chances entre candidats. Votre candidature sera étudiée indépendamment de votre race, couleur, sexe, religion, croyances, orientation sexuelle, identité de genre, origine, handicap, informations génétiques, grossesse, statut d'ancien militaire ou de toute autre critère jugé discriminant par les lois européennes ou françaises.

Vous êtes porteur d'un handicap, vous pouvez-nous contacter par courriel [email protected] si vous souhaitez préciser les aménagements nécessaires pour le poste ou les entretiens à venir.

Les candidats peuvent être invités à participer à des entretiens en face à face ou par vidéoconférence. En outre, les candidats peuvent être amenés à présenter une carte d'identité valide lors de chaque entretien.