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Sr. Consultant

00067360171

Product Owner – Salesforce Product Delivery Teams

Role Overview

The Salesforce Product Owner is responsible for maximizing the value delivered by Salesforce platforms (e.g., Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Data Cloud). The role partners closely with business stakeholders and Salesforce delivery teams to translate business needs into prioritized, high‑quality Salesforce solutions that are scalable, compliant, and aligned with enterprise architecture standards.

Key Responsibilities (Salesforce‑Specific)

Product & Backlog Ownership

  • Own and prioritize the Salesforce product backlog across features, enhancements, defects, and technical debt
  • Translate business needs into Salesforce‑ready user stories (configuration vs. custom build clarity)
  • Define clear acceptance criteria aligned to Salesforce capabilities and limitations
  • Balance quick wins with long‑term platform health and scalability

Stakeholder & Business Partnership

  • Act as the primary liaison between business teams (Sales, Service, Marketing, Operations) and Salesforce delivery teams
  • Facilitate requirement workshops and backlog refinement sessions
  • Manage trade‑offs across competing business priorities and Salesforce constraints
  • Ensure alignment with enterprise CRM, data, and integration strategies

Agile Salesforce Delivery

  • Lead backlog refinement, sprint planning, reviews, and demos
  • Provide real‑time clarification during development and testing
  • Review and accept completed Salesforce work based on acceptance criteria
  • Support release planning aligned to Salesforce deployment schedules and change management processes

Platform & Governance Alignment

  • Partner with Salesforce Architects to ensure solutions align to:
  • Salesforce best practices
  • Security and compliance requirements
  • Data model and integration standards
  • Help prioritize technical enablers (e.g., refactoring, performance, automation hygiene)
  • Support org health, maintainability, and upgrade readiness

Preferred Qualifications

  • Salesforce certifications
  • 2+ years of experience with Salesforce capability deliver
  • Certified Scrum Product Owner (CSPO) or equivalent
  • Experience with Salesforce DevOps tools
  • Experience working in regulated or large‑scale enterprise environments
  • Familiarity with integrations, APIs, and data platforms

Location : Chennai

Notice Period : Immediate to 60 days

About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.

Additional employment information

Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include retirement plans, financial education, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s a peek at our hiring process. Keep in mind that not every candidate advances through each step and the process may vary by role and location. Learn more in our candidate FAQs.

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Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

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Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

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Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

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Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

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Cognizant has one of the best learning ecosystems you can ask for. From sponsored certifications to training platforms to mentorship, we have all that we need to grow.
Debashish Mishra SAP MM Developer
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Cognizant offers me more than a job; it offers a community. We support each other, collaborate across borders and celebrate wins together. If you’re looking for a culture that values flexibility, diversity and growth, this is the place to be.
Laura Reynaud Lead Counsel
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When I first joined, I was quiet and hesitant to share my thoughts. The leadership programs and the mentoring I’ve received have helped me find my voice and grow as a leader.
Sujatha Gopalakrishnan Portfolio Delivery Lead
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I’ve had the chance to work on impactful projects and shadow colleagues, all while getting involved in internal initiatives. The world is your oyster at Cognizant—you just need to take advantage of it!
Lucas Hoffman Consultant

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