Role: Duck Creek Business Architect
Key Responsibilities
- Lead design and delivery of Duck Creek BA solutions aligned to business outcomes and operational efficiency.
- Act as a consulting partner to customers, translating business needs into scalable Duck Creek solutions.
- Own customer relationship management, including senior stakeholder and architect interactions.
- Drive Product Owner coordination, backlog grooming, prioritization, and cross‑team dependency management.
- Lead multi‑vendor coordination across Cognizant, customer teams, and third‑party vendors.
- Design and integrate Duck Creek solutions within microservices‑based architectures, ensuring scalability, resilience, and performance.
- Oversee integration of Duck Creek with upstream/downstream systems and enterprise platforms.
- Provide architectural guidance on Duck Creek best practices and complex solution design.
- Partner with business, engineering, QA, and vendors to resolve complex functional challenges.
- Own solution documentation and design artifacts specifications.
- Ensure quality through testing oversight, validation, and performance reviews.
- Monitor production performance and drive continuous improvements.
- Ensure compliance with industry standards and regulatory requirements.
- Identify automation opportunities and process efficiencies.
- Support roadmap planning, modernization initiatives, and strategic delivery decisions.
- Drive continuous improvement in solution design and end‑user experience.
Qualifications
- Strong hands‑on experience in Duck Creek BA with proven delivery success.
- Deep domain expertise in Commercial Insurance, specifically Auto, General Liability, Property, and Workers’ Compensation.
- Experience working with microservices‑architected applications and distributed systems.
- Proven ability to engage customers, architects, Product Owners, and vendors on complex problems.
- Strong problem‑solving, communication, and stakeholder management skills.
- Proactive, outcome‑driven mindset with a consulting orientation.
Bachelor’s degree required; Duck Creek and/or insurance certifications preferred.
Work model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid(3 days a week onsite) position at Charlotte NC open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
Work Authorization:
Please note, this role is not able to offer visa transfer or sponsorship now or in the future.
Salary and Other Compensation:
The annual salary for this position is depending on experience and other qualifications of the successful candidate.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.
