Role: Duck Creek Business Architect
Key Responsibilities
- Lead design and delivery of Duck Creek BA solutions aligned to business outcomes and operational efficiency.
- Act as a consulting partner to customers, translating business needs into scalable Duck Creek solutions.
- Own customer relationship management, including senior stakeholder and architect interactions.
- Drive Product Owner coordination, backlog grooming, prioritization, and cross‑team dependency management.
- Lead multi‑vendor coordination across Cognizant, customer teams, and third‑party vendors.
- Design and integrate Duck Creek solutions within microservices‑based architectures, ensuring scalability, resilience, and performance.
- Oversee integration of Duck Creek with upstream/downstream systems and enterprise platforms.
- Provide architectural guidance on Duck Creek best practices and complex solution design.
- Partner with business, engineering, QA, and vendors to resolve complex functional challenges.
- Own solution documentation and design artifacts specifications.
- Ensure quality through testing oversight, validation, and performance reviews.
- Monitor production performance and drive continuous improvements.
- Ensure compliance with industry standards and regulatory requirements.
- Identify automation opportunities and process efficiencies.
- Support roadmap planning, modernization initiatives, and strategic delivery decisions.
- Drive continuous improvement in solution design and end‑user experience.
Qualifications
- Strong hands‑on experience in Duck Creek BA with proven delivery success.
- Deep domain expertise in Commercial Insurance, specifically Auto, General Liability, Property, and Workers’ Compensation.
- Experience working with microservices‑architected applications and distributed systems.
- Proven ability to engage customers, architects, Product Owners, and vendors on complex problems.
- Strong problem‑solving, communication, and stakeholder management skills.
- Proactive, outcome‑driven mindset with a consulting orientation.
Bachelor’s degree required; Duck Creek and/or insurance certifications preferred.
Work model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid(3 days a week onsite) position at Charlotte NC open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
Work Authorization:
Please note, this role is not able to offer visa transfer or sponsorship now or in the future.
Salary and Other Compensation:
The annual salary for this position is depending on experience and other qualifications of the successful candidate.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Acerca de Cognizant
Cognizant (Nasdaq: CTSH) es un creador de soluciones de IA y proveedor de servicios tecnológicos que conecta la inversión en IA con el valor empresarial mediante el desarrollo de soluciones de IA full‑stack para sus clientes. Su profundo conocimiento de la industria, junto con su experiencia en procesos e ingeniería, permite incorporar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan resultados tangibles y mantienen a las empresas a la vanguardia en un entorno en constante cambio. Más información en cognizant.ai o @cognizant.
Información adicional sobre el empleo
La información sobre la compensación es exacta en la fecha de publicación de este anuncio. Cognizant se reserva el derecho de modificar esta información en cualquier momento, de conformidad con la legislación aplicable.
Es posible que se solicite a los solicitantes que asistan a entrevistas de forma presencial o mediante videoconferencia. Asimismo, durante cada entrevista, los candidatos podrán estar obligados a presentar un documento de identidad válido emitido por el estado o por el gobierno.
Cognizant es un empleador que ofrece igualdad de oportunidades. Su solicitud y candidatura no se evaluarán en función de la raza, el color, el sexo, la religión, el credo, la orientación sexual, la identidad de género, el origen nacional, la discapacidad, la información genética, el embarazo, la condición de veterano ni cualquier otra característica protegida por las leyes federales, estatales o locales.
