Role: Duck Creek Business Architect
Key Responsibilities
- Lead design and delivery of Duck Creek BA solutions aligned to business outcomes and operational efficiency.
- Act as a consulting partner to customers, translating business needs into scalable Duck Creek solutions.
- Own customer relationship management, including senior stakeholder and architect interactions.
- Drive Product Owner coordination, backlog grooming, prioritization, and cross‑team dependency management.
- Lead multi‑vendor coordination across Cognizant, customer teams, and third‑party vendors.
- Design and integrate Duck Creek solutions within microservices‑based architectures, ensuring scalability, resilience, and performance.
- Oversee integration of Duck Creek with upstream/downstream systems and enterprise platforms.
- Provide architectural guidance on Duck Creek best practices and complex solution design.
- Partner with business, engineering, QA, and vendors to resolve complex functional challenges.
- Own solution documentation and design artifacts specifications.
- Ensure quality through testing oversight, validation, and performance reviews.
- Monitor production performance and drive continuous improvements.
- Ensure compliance with industry standards and regulatory requirements.
- Identify automation opportunities and process efficiencies.
- Support roadmap planning, modernization initiatives, and strategic delivery decisions.
- Drive continuous improvement in solution design and end‑user experience.
Qualifications
- Strong hands‑on experience in Duck Creek BA with proven delivery success.
- Deep domain expertise in Commercial Insurance, specifically Auto, General Liability, Property, and Workers’ Compensation.
- Experience working with microservices‑architected applications and distributed systems.
- Proven ability to engage customers, architects, Product Owners, and vendors on complex problems.
- Strong problem‑solving, communication, and stakeholder management skills.
- Proactive, outcome‑driven mindset with a consulting orientation.
Bachelor’s degree required; Duck Creek and/or insurance certifications preferred.
Work model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid(3 days a week onsite) position at Charlotte NC open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
Work Authorization:
Please note, this role is not able to offer visa transfer or sponsorship now or in the future.
Salary and Other Compensation:
The annual salary for this position is depending on experience and other qualifications of the successful candidate.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Sobre a Cognizant
Cognizant (NASDAQ: CTSH) é uma construtora de IA e fornecedora de serviços de tecnologia, criando a ponte entre o investimento em IA e o valor para as empresas por meio do desenvolvimento de soluções de IA completas para nossos clientes. Nossa profunda experiência em setores, processos e engenharia nos permite incorporar o contexto único de cada organização em sistemas tecnológicos que potencializam a capacidade humana, geram resultados tangíveis e mantêm empresas globais à frente em um mundo em rápida transformação. Saiba mais em cognizant.ai ou @cognizant.
A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.
Informações adicionais de emprego
Os candidatos podem ser obrigados a comparecer a entrevistas presenciais ou por videoconferência. Além disso, os candidatos podem ser obrigados a apresentar seu documento de identificação emitido pelo estado ou governo atual durante cada entrevista.
Embora nosso sistema permita a candidatura em todos os idiomas, o(s) idioma(s) e o(s) nível(is) de proficiência exigidos para o trabalho variam. No entanto, é necessário um nível básico de inglês para fins de comunicação em toda a empresa.
A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.
Se você tem uma deficiência que requer adaptações razoáveis para procurar uma vaga de emprego ou enviar uma candidatura, envie um e-mail para [email protected] com sua solicitação e informações de contato.
