Role: Duck Creek Business Architect
Key Responsibilities
- Lead design and delivery of Duck Creek BA solutions aligned to business outcomes and operational efficiency.
- Act as a consulting partner to customers, translating business needs into scalable Duck Creek solutions.
- Own customer relationship management, including senior stakeholder and architect interactions.
- Drive Product Owner coordination, backlog grooming, prioritization, and cross‑team dependency management.
- Lead multi‑vendor coordination across Cognizant, customer teams, and third‑party vendors.
- Design and integrate Duck Creek solutions within microservices‑based architectures, ensuring scalability, resilience, and performance.
- Oversee integration of Duck Creek with upstream/downstream systems and enterprise platforms.
- Provide architectural guidance on Duck Creek best practices and complex solution design.
- Partner with business, engineering, QA, and vendors to resolve complex functional challenges.
- Own solution documentation and design artifacts specifications.
- Ensure quality through testing oversight, validation, and performance reviews.
- Monitor production performance and drive continuous improvements.
- Ensure compliance with industry standards and regulatory requirements.
- Identify automation opportunities and process efficiencies.
- Support roadmap planning, modernization initiatives, and strategic delivery decisions.
- Drive continuous improvement in solution design and end‑user experience.
Qualifications
- Strong hands‑on experience in Duck Creek BA with proven delivery success.
- Deep domain expertise in Commercial Insurance, specifically Auto, General Liability, Property, and Workers’ Compensation.
- Experience working with microservices‑architected applications and distributed systems.
- Proven ability to engage customers, architects, Product Owners, and vendors on complex problems.
- Strong problem‑solving, communication, and stakeholder management skills.
- Proactive, outcome‑driven mindset with a consulting orientation.
Bachelor’s degree required; Duck Creek and/or insurance certifications preferred.
Work model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid(3 days a week onsite) position at Charlotte NC open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
Work Authorization:
Please note, this role is not able to offer visa transfer or sponsorship now or in the future.
Salary and Other Compensation:
The annual salary for this position is depending on experience and other qualifications of the successful candidate.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
À propos de Cognizant
Cognizant (NASDAQ : CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif : améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus : cognizant.ai ou @cognizant.
Renseignments suppplémentaires sur l'emploi
Les informations sur la rémunération sont exactes à la date de publication. Cognizant se réserve le droit de modifier ces informations à tout moment, conformément aux lois applicables.
Les exigences linguistiques varient selon les postes, mais nous demandons à tous les candidats d’avoir une connaissance de base de l’anglais afin de faciliter les communications internes à l’échelle de l’entreprise. Pour les postes basés au Québec, une maîtrise de l’anglais est requise puisque vous fournirez des services et collaborerez avec des parties prenantes situées hors de la province, qui ne parlent pas nécessairement le français.
Cognizant est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Votre candidature et votre dossier ne seront pas examinés en fonction de la race, de la couleur, du sexe, de la religion, des croyances, de l'orientation sexuelle, de l'identité de genre, de l'origine nationale, du handicap, de l'information génétique, de la grossesse, du statut d'ancien combattant ou de toute autre caractéristique protégée telle que décrite par les lois fédérales, provinciales ou locales.
Si vous avez un handicap qui nécessite un aménagement raisonnable pour rechercher une offre d'emploi ou poser une candidature, envoyiez un courriel à [email protected] avec votre demande et vos coordonnées.
