Application SRE, Engineering Operations
Job Description:
- Utilize software engineering skills to automate software processes
- Review L1 technical guidance and support while developing and troubleshooting software systems based on alerts/escalations
- Use incident command methodologies to lead Subject Matter Experts as needed to provide advanced diagnostics and resolutions for a shorter mean time for restoration of each engineering issue
- Update runbooks, scripts, tools, & documentation for standard IT tasks and procedures
- Execute site reliability engineering (SRE) methodologies for continuous improvement of basic abilities to automate and develop application-specific software
- Provide support for product deployments while developing system engineering, software engineering, system integration, or distributed system architectures.
Responsibilities:
- Run common scripts without assistance.
- Determines gaps and areas for improvement within the system.
- Identifies areas for automation as a solution for processes in both the organization and application.
- Ability to leverage software development tools & principles to provide the team with capabilities to better understand, manage and triage issues impacting the business.
- Writes and reviews custom DML statements.
- Provides assistance to other team members by answering questions and writing/updating documentation.
- Proficient understanding of Single Sign-On related functionality.
- Proficient with writing advanced SQL queries to pull complex datasets.
- General understanding of the applications & services they primarily support.
- Clearly articulates problems on both technical and non-technical levels.
- Additional responsibilities, as required.
Experience and Skills:
- 4-year degree or equivalent work experience in software development or DevOps engineering.
- 2-4 years of hands-on experience in code (Python & Java preferred).
- 2-4 years of hands-on experience in orchestration and deployment technologies.
- Strong familiarity at working with web deployment technologies including hosted and cloud based.
- Proven track record of applying/recommending the appropriate solutions for issues.
- Proven track record of being able to resolve issues independently
- Strong English proficiency
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Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Applicants for US based positions must be currently authorized to work for any employer in the United States. The company is unable to provide employment-based immigration sponsorship for US based positions.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.











