Application SRE, Engineering Operations
Job Description:
- Utilize software engineering skills to automate software processes
- Review L1 technical guidance and support while developing and troubleshooting software systems based on alerts/escalations
- Use incident command methodologies to lead Subject Matter Experts as needed to provide advanced diagnostics and resolutions for a shorter mean time for restoration of each engineering issue
- Update runbooks, scripts, tools, & documentation for standard IT tasks and procedures
- Execute site reliability engineering (SRE) methodologies for continuous improvement of basic abilities to automate and develop application-specific software
- Provide support for product deployments while developing system engineering, software engineering, system integration, or distributed system architectures.
Responsibilities:
- Run common scripts without assistance.
- Determines gaps and areas for improvement within the system.
- Identifies areas for automation as a solution for processes in both the organization and application.
- Ability to leverage software development tools & principles to provide the team with capabilities to better understand, manage and triage issues impacting the business.
- Writes and reviews custom DML statements.
- Provides assistance to other team members by answering questions and writing/updating documentation.
- Proficient understanding of Single Sign-On related functionality.
- Proficient with writing advanced SQL queries to pull complex datasets.
- General understanding of the applications & services they primarily support.
- Clearly articulates problems on both technical and non-technical levels.
- Additional responsibilities, as required.
Experience and Skills:
- 4-year degree or equivalent work experience in software development or DevOps engineering.
- 2-4 years of hands-on experience in code (Python & Java preferred).
- 2-4 years of hands-on experience in orchestration and deployment technologies.
- Strong familiarity at working with web deployment technologies including hosted and cloud based.
- Proven track record of applying/recommending the appropriate solutions for issues.
- Proven track record of being able to resolve issues independently
- Strong English proficiency
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Over Cognizant
Cognizant (NASDAQ: CTSH) is een bouwer van AI-oplossingen en een leverancier van technologiediensten. Wij slaan de brug tussen AI-investeringen en ondernemingswaarde door het bouwen van full-stack AI-oplossingen voor onze klanten. Onze diepgaande kennis van sectoren, processen en engineering stelt ons in staat om de unieke context van een organisatie te verankeren in technologische systemen. Deze systemen versterken het menselijk potentieel, realiseren tastbare resultaten en geven wereldwijde ondernemingen een voorsprong in een snel veranderende wereld. Ontdek hoe op cognizant.ai of @cognizant.
Aanvullende arbeidsinformatie
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Cognizant is een werkgever die gelijke kansen biedt. Je sollicitatie en kandidatuur worden niet beoordeeld op basis van ras, huidskleur, geslacht, religie, levensovertuiging, seksuele geaardheid, genderidentiteit, nationale afkomst, handicap, genetische informatie, zwangerschap, veteranenstatus of enige andere eigenschap die wordt beschermd door federale, regionale of lokale wetgeving.
