Role : Agentic AI & Copilot Studio Developer
Location: Pan India
Exp - 6 to 9 Yrs
- Design and develop intelligent agents using Microsoft Copilot Studio for enterprise automation and conversational AI use cases.
- Build multi-turn dialog flows, adaptive cards, and topic-based conversation design with fallback and escalation handling.
- Configure and extend agents with custom connectors, Power Automate flows, and REST API integrations for backend orchestration.
- Implement agentic AI workflows using autonomous triggers, action chaining, and goal-based task execution patterns.
- Integrate Copilot Studio agents with Microsoft 365 channels — Teams, SharePoint, Outlook, and Power Pages portals.
- Connect agents to enterprise data sources via Microsoft Graph connectors, Dataverse, and third-party APIs for grounded responses.
- Apply Generative AI capabilities within Copilot Studio including generative answers, AI Builder models, and prompt customization.
- Work with Azure AI Foundry / Azure OpenAI Service for custom LLM integrations beyond native Copilot Studio capabilities.
- Configure agent governance — topic-level access control, DLP policies, audit logging, and Purview compliance integration.
- Implement RAG (Retrieval-Augmented Generation) patterns using SharePoint, Dataverse, or Azure AI Search as knowledge sources.
- Design and orchestrate multi-agent workflows using LangChain / LangGraph or Copilot Studio's agent handoff capabilities.
- Monitor agent performance using Copilot analytics, CSAT metrics, and conversation transcripts for continuous improvement.
- Collaborate with enterprise architects to align agent design with M365 Copilot extensibility and organizational AI governance policies.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
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