About the role
As a Client Relationship Manager – Life Science, you will make an impact by serving as the primary point of contact for assigned clients, acting as the business owner for your accounts and leading their day-to-day activities and P&L while driving the continued rapid growth of Cognizant's Spanish Sales team. You will be a valued member of the Spanish Sales team and work collaboratively with our Life Science Client Partner and delivery teams across the Iberia region ( Spain, Italy, Portugal)
In this role, you will
- Develop and nurture strong, long-lasting relationships with key clients in the Life Science sector, acting as the voice of the client within the company and resolving any issues or concerns promptly and effectively.
- Identify opportunities for growth within existing accounts and manage a portfolio worth several million euros.
- Drive RFPs and proactive bids for renewals, extensions and expansion.
- Work with delivery teams to enhance backlog, optimise the resource mix and navigate scope changes to ensure client expectations are met.
- Stay informed about pharmaceutical industry trends and developments through our Hyperscaler partnerships, specific trainings and cross-geo success stories, and participate in industry events and forums to strengthen market presence.
Work model
At Cognizant, we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 3 days a week in a client or Cognizant office in Barcelona, Spain. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
- 8+ years of experience in a client-facing role from a previous IT professional services firm or offshore outsourcing industry.
- A strong focus on the Life Science segment, with a good understanding of R&D, medical affairs, and sales and marketing.
- A proactive, results-oriented mindset, with the ability to work independently and as part of a cross-functional team to ensure seamless service delivery, and the aptitude to influence and communicate effectively with business stakeholders.
- Strong analytical and reporting skills, ensuring compliance with company policies and industry regulations in all client interactions and providing regular progress and performance updates to clients.
- Excellent oral and written communication skills in Spanish and English, with the ability to travel and meet clients when required in Spain and occasionally in Italy or Portugal.
These will help you stand out
- An MS or MBA degree.
- Experience working with multi-geo and offshore teams.
- Italian language skills.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
