About the role
As a Client Relationship Manager – Life Science, you will make an impact by serving as the primary point of contact for assigned clients, acting as the business owner for your accounts and leading their day-to-day activities and P&L while driving the continued rapid growth of Cognizant's Spanish Sales team. You will be a valued member of the Spanish Sales team and work collaboratively with our Life Science Client Partner and delivery teams across the Iberia region ( Spain, Italy, Portugal)
In this role, you will
- Develop and nurture strong, long-lasting relationships with key clients in the Life Science sector, acting as the voice of the client within the company and resolving any issues or concerns promptly and effectively.
- Identify opportunities for growth within existing accounts and manage a portfolio worth several million euros.
- Drive RFPs and proactive bids for renewals, extensions and expansion.
- Work with delivery teams to enhance backlog, optimise the resource mix and navigate scope changes to ensure client expectations are met.
- Stay informed about pharmaceutical industry trends and developments through our Hyperscaler partnerships, specific trainings and cross-geo success stories, and participate in industry events and forums to strengthen market presence.
Work model
At Cognizant, we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 3 days a week in a client or Cognizant office in Barcelona, Spain. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
- 8+ years of experience in a client-facing role from a previous IT professional services firm or offshore outsourcing industry.
- A strong focus on the Life Science segment, with a good understanding of R&D, medical affairs, and sales and marketing.
- A proactive, results-oriented mindset, with the ability to work independently and as part of a cross-functional team to ensure seamless service delivery, and the aptitude to influence and communicate effectively with business stakeholders.
- Strong analytical and reporting skills, ensuring compliance with company policies and industry regulations in all client interactions and providing regular progress and performance updates to clients.
- Excellent oral and written communication skills in Spanish and English, with the ability to travel and meet clients when required in Spain and occasionally in Italy or Portugal.
These will help you stand out
- An MS or MBA degree.
- Experience working with multi-geo and offshore teams.
- Italian language skills.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Acerca de Cognizant
Cognizant (Nasdaq: CTSH) es un creador de soluciones de IA y proveedor de servicios tecnológicos que conecta la inversión en IA con el valor empresarial mediante el desarrollo de soluciones de IA full‑stack para sus clientes. Su profundo conocimiento de la industria, junto con su experiencia en procesos e ingeniería, permite incorporar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan resultados tangibles y mantienen a las empresas a la vanguardia en un entorno en constante cambio. Más información en cognizant.ai o @cognizant.
Información adicional de empleo
La información de compensación es precisa a la fecha de esta publicación. Cognizant se reserva el derecho de modificar esta información en cualquier momento, sujeto a la legislación aplicable.
Es posible que se requiera que los solicitantes asistan a entrevistas en persona o por videoconferencia. Además, es posible que se requiera que los candidatos presenten su identificación actual emitida por el estado o gobierno durante cada entrevista.
Cognizant es un empleador que ofrece igualdad de oportunidades. Tu solicitud y candidatura no serán consideradas en base a raza, color, sexo, religión, credo, orientación sexual, identidad de género, origen nacional, discapacidad, información genética, embarazo, condición de veterano o cualquier otra característica protegida por las leyes federales, estatales o locales.
Si tienes una discapacidad que requiere adaptaciones razonables para buscar una vacante de trabajo o enviar una solicitud, puedes enviar un correo electrónico a [email protected] con tu solicitud e información de contacto.
