About the role
As a Client Relationship Manager – Life Science, you will make an impact by serving as the primary point of contact for assigned clients, acting as the business owner for your accounts and leading their day-to-day activities and P&L while driving the continued rapid growth of Cognizant's Spanish Sales team. You will be a valued member of the Spanish Sales team and work collaboratively with our Life Science Client Partner and delivery teams across the Iberia region ( Spain, Italy, Portugal)
In this role, you will
- Develop and nurture strong, long-lasting relationships with key clients in the Life Science sector, acting as the voice of the client within the company and resolving any issues or concerns promptly and effectively.
- Identify opportunities for growth within existing accounts and manage a portfolio worth several million euros.
- Drive RFPs and proactive bids for renewals, extensions and expansion.
- Work with delivery teams to enhance backlog, optimise the resource mix and navigate scope changes to ensure client expectations are met.
- Stay informed about pharmaceutical industry trends and developments through our Hyperscaler partnerships, specific trainings and cross-geo success stories, and participate in industry events and forums to strengthen market presence.
Work model
At Cognizant, we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 3 days a week in a client or Cognizant office in Barcelona, Spain. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
- 8+ years of experience in a client-facing role from a previous IT professional services firm or offshore outsourcing industry.
- A strong focus on the Life Science segment, with a good understanding of R&D, medical affairs, and sales and marketing.
- A proactive, results-oriented mindset, with the ability to work independently and as part of a cross-functional team to ensure seamless service delivery, and the aptitude to influence and communicate effectively with business stakeholders.
- Strong analytical and reporting skills, ensuring compliance with company policies and industry regulations in all client interactions and providing regular progress and performance updates to clients.
- Excellent oral and written communication skills in Spanish and English, with the ability to travel and meet clients when required in Spain and occasionally in Italy or Portugal.
These will help you stand out
- An MS or MBA degree.
- Experience working with multi-geo and offshore teams.
- Italian language skills.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
À savoir avant de postuler
- Autorisation de travail: Cognizant ne prendra en considération que les candidats à ce poste qui sont légalement autorisés à travailler au Canada sans avoir besoin d'un parrainage de l'employeur, aujourd'hui ou à l'avenir.
- Mesures d’adaptation: Si vous avez un handicap qui nécessite des mesures d’adaptation raisonnable pour effectuer une recherche d’emploi ou poser une candidature, veuillez envoyer un courriel à [email protected] avec votre demande et vos coordonnées.
- L’IA dans notre processus de recrutement: Nous utilisons des outils d'intelligence artificielle (IA) pour trier et évaluer les candidatures efficacement. Notre équipe examine ensuite les candidatures et décide qui passe à l’étape suivante.
- Poste à pourvoir: Sauf indication contraire, ce poste est actuellement vacant et nous cherchons à le pourvoir.
- Exigences linguistiques: Nous demandons à tous les candidats de posséder une connaissance de base de l’anglais afin de faciliter les communications internes. Pour les postes au Québec, la capacité à communiquer efficacement en anglais est requise car vous fournirez des services à et collaborerez avec des parties prenantes anglophones situées hors de la province.
- Inclusion: Cognizant est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Votre candidature et votre dossier ne seront pas examinés en fonction de la race, de la couleur, du sexe, de la religion, des croyances, de l'orientation sexuelle, de l'identité de genre, de l'origine nationale, du handicap, des renseignements génétiques, de la grossesse, du statut d'ancien combattant ou de toute autre caractéristique protégée par les lois fédérales, provinciales ou locales.
À propos de Cognizant
Cognizant (NASDAQ: CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif: améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus: cognizant.ai ou @cognizant.
