About the role
As a Client Relationship Manager – Life Science, you will make an impact by serving as the primary point of contact for assigned clients, acting as the business owner for your accounts and leading their day-to-day activities and P&L while driving the continued rapid growth of Cognizant's Spanish Sales team. You will be a valued member of the Spanish Sales team and work collaboratively with our Life Science Client Partner and delivery teams across the Iberia region ( Spain, Italy, Portugal)
In this role, you will
- Develop and nurture strong, long-lasting relationships with key clients in the Life Science sector, acting as the voice of the client within the company and resolving any issues or concerns promptly and effectively.
- Identify opportunities for growth within existing accounts and manage a portfolio worth several million euros.
- Drive RFPs and proactive bids for renewals, extensions and expansion.
- Work with delivery teams to enhance backlog, optimise the resource mix and navigate scope changes to ensure client expectations are met.
- Stay informed about pharmaceutical industry trends and developments through our Hyperscaler partnerships, specific trainings and cross-geo success stories, and participate in industry events and forums to strengthen market presence.
Work model
At Cognizant, we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 3 days a week in a client or Cognizant office in Barcelona, Spain. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
- 8+ years of experience in a client-facing role from a previous IT professional services firm or offshore outsourcing industry.
- A strong focus on the Life Science segment, with a good understanding of R&D, medical affairs, and sales and marketing.
- A proactive, results-oriented mindset, with the ability to work independently and as part of a cross-functional team to ensure seamless service delivery, and the aptitude to influence and communicate effectively with business stakeholders.
- Strong analytical and reporting skills, ensuring compliance with company policies and industry regulations in all client interactions and providing regular progress and performance updates to clients.
- Excellent oral and written communication skills in Spanish and English, with the ability to travel and meet clients when required in Spain and occasionally in Italy or Portugal.
These will help you stand out
- An MS or MBA degree.
- Experience working with multi-geo and offshore teams.
- Italian language skills.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
À propos de Cognizant
Cognizant (NASDAQ : CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif : améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus : cognizant.ai ou @cognizant.
Renseignments suppplémentaires sur l'emploi
Les informations relatives à la rémunération du poste à pourvoir dépendent de la date de publication de l’offre de poste. Cognizant se réserve le droit de modifier ces informations à tout moment, sous réserve des lois applicables.
Cognizant est un employeur soucieux de l'égalité des chances entre candidats. Votre candidature sera étudiée indépendamment de votre race, couleur, sexe, religion, croyances, orientation sexuelle, identité de genre, origine, handicap, informations génétiques, grossesse, statut d'ancien militaire ou de toute autre critère jugé discriminant par les lois européennes ou françaises.
Vous êtes porteur d'un handicap, vous pouvez-nous contacter par courriel [email protected] si vous souhaitez préciser les aménagements nécessaires pour le poste ou les entretiens à venir.
Les candidats peuvent être invités à participer à des entretiens en face à face ou par vidéoconférence. En outre, les candidats peuvent être amenés à présenter une carte d'identité valide lors de chaque entretien.
