About the role
As a Client Relationship Manager, you will make an impact by serving as the primary point of contact for assigned clients and acting as the business owner for those accounts, leading their day-to-day activities and P&L. You will be a valued member of the Client Partner team and work collaboratively with client stakeholders and Cognizant delivery teams.
In this role, you will
- Build trusted relationships with client stakeholders and understand their issues and priorities
- Work with clients to define their problems and co-create solutions, serving as the day-to-day point of contact
- Drive RFPs and proactive bids for renewals, extensions, and expansion, and grow the account backlog
- Work with delivery teams to optimize the resource mix, navigate scope changes, and meet client expectations
- Track Insurance industry trends relevant to client business and lead onsite project teams
Work model
At Cognizant, we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 3-4 days a week in a client or Cognizant office in San Antonio, Texas. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
- 15+ years of experience in a client-facing role in a consulting firm or an account/engagement management role in the IT professional services offshore/outsourcing industry, within the Insurance vertical
- Experience managing client P&L of $15+ million, including reporting and metric assessment for the account
- Excellent ability to influence and communicate effectively with business stakeholders up to the C-suite, and to interface at all levels of an organization
- Excellent oral and written communication skills, including executive presentation and persuasion skills
- Bachelor's degree or equivalent experience
These will help you stand out
- MS or MBA degree
- Strong background in a project environment and application development in the Insurance vertical, with Property and Casualty experience a plus
- Proven track record contributing to new business development and leading multiple tasks in a dynamic environment
- Demonstrable problem-solving abilities with skills to identify strategic solutions to business problems that have enterprise-wide implications
- Flexibility to work among diverse corporate environments, industries, and technical and non-technical audiences
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Acerca de Cognizant
Cognizant (Nasdaq: CTSH) es un creador de soluciones de IA y proveedor de servicios tecnológicos que conecta la inversión en IA con el valor empresarial mediante el desarrollo de soluciones de IA full‑stack para sus clientes. Su profundo conocimiento de la industria, junto con su experiencia en procesos e ingeniería, permite incorporar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan resultados tangibles y mantienen a las empresas a la vanguardia en un entorno en constante cambio. Más información en cognizant.ai o @cognizant.
Información adicional de empleo
La información de compensación es precisa a la fecha de esta publicación. Cognizant se reserva el derecho de modificar esta información en cualquier momento, sujeto a la legislación aplicable.
Es posible que se requiera que los solicitantes asistan a entrevistas en persona o por videoconferencia. Además, es posible que se requiera que los candidatos presenten su identificación actual emitida por el estado o gobierno durante cada entrevista.
Cognizant es un empleador que ofrece igualdad de oportunidades. Tu solicitud y candidatura no serán consideradas en base a raza, color, sexo, religión, credo, orientación sexual, identidad de género, origen nacional, discapacidad, información genética, embarazo, condición de veterano o cualquier otra característica protegida por las leyes federales, estatales o locales.
Si tienes una discapacidad que requiere adaptaciones razonables para buscar una vacante de trabajo o enviar una solicitud, puedes enviar un correo electrónico a [email protected] con tu solicitud e información de contacto.
