About the role
As a Client Relationship Manager, you will make an impact by serving as the primary point of contact for assigned clients and acting as the business owner for those accounts, leading their day-to-day activities and P&L. You will be a valued member of the Client Partner team and work collaboratively with client stakeholders and Cognizant delivery teams.
In this role, you will
- Build trusted relationships with client stakeholders and understand their issues and priorities
- Work with clients to define their problems and co-create solutions, serving as the day-to-day point of contact
- Drive RFPs and proactive bids for renewals, extensions, and expansion, and grow the account backlog
- Work with delivery teams to optimize the resource mix, navigate scope changes, and meet client expectations
- Track Insurance industry trends relevant to client business and lead onsite project teams
Work model
At Cognizant, we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 3-4 days a week in a client or Cognizant office in San Antonio, Texas. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
- 15+ years of experience in a client-facing role in a consulting firm or an account/engagement management role in the IT professional services offshore/outsourcing industry, within the Insurance vertical
- Experience managing client P&L of $15+ million, including reporting and metric assessment for the account
- Excellent ability to influence and communicate effectively with business stakeholders up to the C-suite, and to interface at all levels of an organization
- Excellent oral and written communication skills, including executive presentation and persuasion skills
- Bachelor's degree or equivalent experience
These will help you stand out
- MS or MBA degree
- Strong background in a project environment and application development in the Insurance vertical, with Property and Casualty experience a plus
- Proven track record contributing to new business development and leading multiple tasks in a dynamic environment
- Demonstrable problem-solving abilities with skills to identify strategic solutions to business problems that have enterprise-wide implications
- Flexibility to work among diverse corporate environments, industries, and technical and non-technical audiences
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
À propos de Cognizant
Cognizant (NASDAQ : CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif : améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus : cognizant.ai ou @cognizant.
Renseignments suppplémentaires sur l'emploi
Les informations relatives à la rémunération du poste à pourvoir dépendent de la date de publication de l’offre de poste. Cognizant se réserve le droit de modifier ces informations à tout moment, sous réserve des lois applicables.
Cognizant est un employeur soucieux de l'égalité des chances entre candidats. Votre candidature sera étudiée indépendamment de votre race, couleur, sexe, religion, croyances, orientation sexuelle, identité de genre, origine, handicap, informations génétiques, grossesse, statut d'ancien militaire ou de toute autre critère jugé discriminant par les lois européennes ou françaises.
Vous êtes porteur d'un handicap, vous pouvez-nous contacter par courriel [email protected] si vous souhaitez préciser les aménagements nécessaires pour le poste ou les entretiens à venir.
Les candidats peuvent être invités à participer à des entretiens en face à face ou par vidéoconférence. En outre, les candidats peuvent être amenés à présenter une carte d'identité valide lors de chaque entretien.
