Job Role: Business Intelligence & Data Integration Platform Administrator
Location: Hartford, Connecticut
Job Responsibilities
· Serve as the primary onsite point of contact for Business Intelligence (BI), Data Integration, and Analytics platforms.
· Coordinate daily operational activities between business users, data engineering teams, BI developers, offshore support teams, and platform vendors.
· Monitor the health, performance, availability, and capacity of BI and Data Integration platforms to ensure SLA compliance.
· Manage user provisioning, access controls, security groups, workspace administration, and role-based permissions.
· Oversee data pipeline operations, ETL/ELT job monitoring, workflow scheduling, and batch process execution.
· Lead incident management activities, coordinate issue resolution, and provide timely communication to business stakeholders. Perform root cause analysis on data failures, report discrepancies, integration issues, and platform outages to prevent recurrence.
· Coordinate production deployments, platform upgrades, patching, and release activities with development and infrastructure teams.
· Ensure data platform security, governance, compliance, and audit requirements are consistently met. Monitor data quality, data refresh schedules, warehouse utilization, and integration service performance. Collaborate with cloud, infrastructure, database, and network teams to resolve cross-platform dependencies and optimize performance.
· Develop and maintain operational runbooks, knowledge articles, support procedures, and platform documentation.
· Generate operational dashboards, service metrics, platform utilization reports, and executive status updates. Identify automation opportunities, drive continuous improvement initiatives, and enhance platform stability, scalability, and operational efficiency.
· Support disaster recovery, failover testing, backup validation, and business continuity activities for analytics and integration platforms.
· Provide technical leadership and operational guidance to offshore support teams, ensuring high-quality support and adherence to support processes.
Preferred Profile
Strong experience supporting enterprise Data Warehousing, BI, Analytics, and Data Integration platforms. Knowledge of SQL, ETL/ELT processes, data pipelines, cloud platforms (AWS/Azure/GCP), and data governance practices. Experience working within an ITIL-based support model, including Incident, Problem, Change, and Release Management. Excellent stakeholder management, communication, and coordination skills in a global delivery environment.
Applications will be accepted until 10/9/2026
The annual salary for this position is between $92,000- $100,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and is subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
· Medical/Dental/Vision/Life Insurance
· Paid holidays plus Paid Time Off
· 401(k) plan and contribution
· Long-term/Short-term Disability
· Paid Parental Leave
· Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Acerca de Cognizant
Cognizant (Nasdaq: CTSH) es un creador de soluciones de IA y proveedor de servicios tecnológicos que conecta la inversión en IA con el valor empresarial mediante el desarrollo de soluciones de IA full‑stack para sus clientes. Su profundo conocimiento de la industria, junto con su experiencia en procesos e ingeniería, permite incorporar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan resultados tangibles y mantienen a las empresas a la vanguardia en un entorno en constante cambio. Más información en cognizant.ai o @cognizant.
Información adicional de empleo
La información de compensación es precisa a la fecha de esta publicación. Cognizant se reserva el derecho de modificar esta información en cualquier momento, sujeto a la legislación aplicable.
Es posible que se requiera que los solicitantes asistan a entrevistas en persona o por videoconferencia. Además, es posible que se requiera que los candidatos presenten su identificación actual emitida por el estado o gobierno durante cada entrevista.
Cognizant es un empleador que ofrece igualdad de oportunidades. Tu solicitud y candidatura no serán consideradas en base a raza, color, sexo, religión, credo, orientación sexual, identidad de género, origen nacional, discapacidad, información genética, embarazo, condición de veterano o cualquier otra característica protegida por las leyes federales, estatales o locales.
Si tienes una discapacidad que requiere adaptaciones razonables para buscar una vacante de trabajo o enviar una solicitud, puedes enviar un correo electrónico a [email protected] con tu solicitud e información de contacto.
