Job Role: Business Intelligence & Data Integration Platform Administrator
Location: Hartford, Connecticut
Job Responsibilities
· Serve as the primary onsite point of contact for Business Intelligence (BI), Data Integration, and Analytics platforms.
· Coordinate daily operational activities between business users, data engineering teams, BI developers, offshore support teams, and platform vendors.
· Monitor the health, performance, availability, and capacity of BI and Data Integration platforms to ensure SLA compliance.
· Manage user provisioning, access controls, security groups, workspace administration, and role-based permissions.
· Oversee data pipeline operations, ETL/ELT job monitoring, workflow scheduling, and batch process execution.
· Lead incident management activities, coordinate issue resolution, and provide timely communication to business stakeholders. Perform root cause analysis on data failures, report discrepancies, integration issues, and platform outages to prevent recurrence.
· Coordinate production deployments, platform upgrades, patching, and release activities with development and infrastructure teams.
· Ensure data platform security, governance, compliance, and audit requirements are consistently met. Monitor data quality, data refresh schedules, warehouse utilization, and integration service performance. Collaborate with cloud, infrastructure, database, and network teams to resolve cross-platform dependencies and optimize performance.
· Develop and maintain operational runbooks, knowledge articles, support procedures, and platform documentation.
· Generate operational dashboards, service metrics, platform utilization reports, and executive status updates. Identify automation opportunities, drive continuous improvement initiatives, and enhance platform stability, scalability, and operational efficiency.
· Support disaster recovery, failover testing, backup validation, and business continuity activities for analytics and integration platforms.
· Provide technical leadership and operational guidance to offshore support teams, ensuring high-quality support and adherence to support processes.
Preferred Profile
Strong experience supporting enterprise Data Warehousing, BI, Analytics, and Data Integration platforms. Knowledge of SQL, ETL/ELT processes, data pipelines, cloud platforms (AWS/Azure/GCP), and data governance practices. Experience working within an ITIL-based support model, including Incident, Problem, Change, and Release Management. Excellent stakeholder management, communication, and coordination skills in a global delivery environment.
Applications will be accepted until 10/9/2026
The annual salary for this position is between $92,000- $100,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and is subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
· Medical/Dental/Vision/Life Insurance
· Paid holidays plus Paid Time Off
· 401(k) plan and contribution
· Long-term/Short-term Disability
· Paid Parental Leave
· Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
À propos de Cognizant
Cognizant (NASDAQ : CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif : améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus : cognizant.ai ou @cognizant.
Renseignments suppplémentaires sur l'emploi
Les informations relatives à la rémunération du poste à pourvoir dépendent de la date de publication de l’offre de poste. Cognizant se réserve le droit de modifier ces informations à tout moment, sous réserve des lois applicables.
Cognizant est un employeur soucieux de l'égalité des chances entre candidats. Votre candidature sera étudiée indépendamment de votre race, couleur, sexe, religion, croyances, orientation sexuelle, identité de genre, origine, handicap, informations génétiques, grossesse, statut d'ancien militaire ou de toute autre critère jugé discriminant par les lois européennes ou françaises.
Vous êtes porteur d'un handicap, vous pouvez-nous contacter par courriel [email protected] si vous souhaitez préciser les aménagements nécessaires pour le poste ou les entretiens à venir.
Les candidats peuvent être invités à participer à des entretiens en face à face ou par vidéoconférence. En outre, les candidats peuvent être amenés à présenter une carte d'identité valide lors de chaque entretien.
