About the Role
As an Application Support Engineer, you will make an impact by enabling strategic technology partnerships, supporting complex API integrations, and driving successful technical outcomes for partners and customers. You will be a valued member of the engineering and partner ecosystem team, collaborating closely with product management, platform engineering, business development, partnerships, content teams, and external technical stakeholders to deliver innovative and scalable solutions.
***Applicants must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.***
In This Role, You Will:
- Lead technical discussions with external partners to evaluate integration requirements, identify solutions, and assess technical feasibility.
- Review and audit partner integrations, providing recommendations to optimize API adoption, platform capabilities, performance, and overall business outcomes.
- Serve as a trusted technical advisor by designing, architecting, and supporting web, software, mobile, and proof-of-concept solutions for partner ecosystems.
- Troubleshoot and resolve complex integration and application issues, applying strong debugging skills and collaborating with cross-functional teams to drive resolution.
- Create technical documentation, code samples, training materials, webinars, and enablement resources to support partner success and accelerate adoption.
- Collaborate with product and engineering teams to influence product roadmaps, advocate for partner needs, and identify opportunities for platform enhancements.
- Maintain strong relationships with partner technical teams through ongoing engagement, status reviews, issue management, and continuous improvement initiatives.
Work Model
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 3 days per week in a client or Cognizant office in Mountain View, California. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you are engaged in, as well as business and client requirements. Rest assured, we will always be clear about role expectations.
What You Need to Have to Be Considered
- 5+ years of experience designing, developing, supporting, or integrating web, software, or mobile applications.
- Strong communication and presentation skills with the ability to lead technical discussions with external partners and stakeholders.
- Solid experience consuming and integrating REST and GraphQL APIs, including authentication and security best practices.
- Strong troubleshooting and debugging capabilities across distributed applications and integrations.
- Proficiency in one or more modern programming languages or frameworks, including Java, .NET, Node.js, JavaScript, Python, PHP, or Ruby on Rails.
- Experience working with web services, API ecosystems, and enterprise integration patterns.
- Ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences.
- Strong relationship-building, collaboration, and stakeholder management skills.
- Self-motivated, proactive, and able to operate effectively in a fast-paced environment.
- Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent professional experience.
These Will Help You Stand Out
Experience supporting partner ecosystems, developer platforms, or third-party integrations.
- Experience with software architecture, solution design, or technical consulting.
- Familiarity with SDKs, developer portals, API documentation, and developer enablement programs.
- Understanding of small and medium-sized business (SMB) customer challenges and digital transformation initiatives.
- Experience delivering technical workshops, webinars, code labs, or developer training programs.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Salary and Other Compensation
Applications will be accepted until August 14, 2026.
The annual salary for this position is between $60,000 and $92,500, depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits
Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid Holidays plus Paid Time Off
- 401(k) Plan and Contributions
- Long-Term/Short-Term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Sobre a Cognizant
Cognizant (NASDAQ: CTSH) é uma construtora de IA e fornecedora de serviços de tecnologia, criando a ponte entre o investimento em IA e o valor para as empresas por meio do desenvolvimento de soluções de IA completas para nossos clientes. Nossa profunda experiência em setores, processos e engenharia nos permite incorporar o contexto único de cada organização em sistemas tecnológicos que potencializam a capacidade humana, geram resultados tangíveis e mantêm empresas globais à frente em um mundo em rápida transformação. Saiba mais em cognizant.ai ou @cognizant.
A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.
Informações adicionais de emprego
Os candidatos podem ser obrigados a comparecer a entrevistas presenciais ou por videoconferência. Além disso, os candidatos podem ser obrigados a apresentar seu documento de identificação emitido pelo estado ou governo atual durante cada entrevista.
Embora nosso sistema permita a candidatura em todos os idiomas, o(s) idioma(s) e o(s) nível(is) de proficiência exigidos para o trabalho variam. No entanto, é necessário um nível básico de inglês para fins de comunicação em toda a empresa.
A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.
Se você tem uma deficiência que requer adaptações razoáveis para procurar uma vaga de emprego ou enviar uma candidatura, envie um e-mail para [email protected] com sua solicitação e informações de contato.
