Senior Network Operations Engineer, Vancouver,BC-1090 Homer St, British Columbia, Canada

Job Title: Senior Network Operations Engineer

Job Location: Vancouver BC ( Hybrid 4 days onsite )

** Please note, this role is not able to offer visa transfer or sponsorship now or in the future**

We are seeking a Senior Network Operations Engineer to support and maintain a large-scale enterprise network environment across retail stores, corporate offices, distribution centers, cloud platforms, and remote users. This role serves as a senior technical escalation point for complex network issues, major incidents, and operational improvements.

Key Responsibilities

Provide advanced L2/L3 support for network incidents and outages.
Troubleshoot and resolve issues across LAN, WAN, Wi-Fi, VPN, SD-WAN, cloud, and security environments.
Lead incident response for critical business-impacting events and perform Root Cause Analysis (RCA).
Support network hardware refreshes, software upgrades, and technology deployments.
Review and implement network changes following change management processes.
Maintain network documentation, diagrams, and operational procedures.
Mentor junior engineers and provide technical leadership.
Develop automation solutions using Python, Ansible, APIs, or Terraform.
Improve monitoring, observability, and operational efficiency.
Coordinate with vendors and technology partners to resolve complex issues.

Required Experience

8+ years of enterprise networking experience.
5+ years in a Network Operations environment.
Experience supporting large, geographically distributed enterprises.
Strong troubleshooting, analytical, and communication skills.

Required Technologies

Cisco SD-WAN
Cisco Meraki (LAN/WLAN)
Palo Alto Firewalls & Panorama
Zscaler
AWS Networking
Microsoft Azure Networking
Aviatrix
Infoblox DNS/DHCP

Technical Skills

Routing: BGP, OSPF, EIGRP
Switching and Wireless Networking
Firewalls, VPNs, ZTNA, SASE
Cloud Networking (AWS & Azure)
Automation using Python, Ansible, Terraform, APIs, GitHub
Incident & Problem Management
Root Cause Analysis (RCA)

Preferred Certifications

CCNP Enterprise
CCIE
Palo Alto PCNSE
Azure AZ-700
AWS Advanced Networking Specialty
ITIL Foundation

Ideal Candidate

A hands-on network operations expert who takes ownership, excels in troubleshooting complex enterprise environments, leads major incident response, mentors team members, and drives automation and operational improvements.

Salary and Other Compensation:

The annual salary for this position is between 94000 to 107000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
Long-term/Short-term Disability
Paid Parental Leave

Work model:

At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role’s business requirements, this is a hybrid requiring 4 days a week at client site in Vancouver BC and 1 day remote

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

“Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Sobre a Cognizant
Cognizant (NASDAQ: CTSH) é uma construtora de IA e fornecedora de serviços de tecnologia, criando a ponte entre o investimento em IA e o valor para as empresas por meio do desenvolvimento de soluções de IA completas para nossos clientes. Nossa profunda experiência em setores, processos e engenharia nos permite incorporar o contexto único de cada organização em sistemas tecnológicos que potencializam a capacidade humana, geram resultados tangíveis e mantêm empresas globais à frente em um mundo em rápida transformação. Saiba mais em cognizant.ai ou @cognizant.

A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.

Informações adicionais de emprego
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Embora nosso sistema permita a candidatura em todos os idiomas, o(s) idioma(s) e o(s) nível(is) de proficiência exigidos para o trabalho variam. No entanto, é necessário um nível básico de inglês para fins de comunicação em toda a empresa.

Se você tem uma deficiência que requer adaptações razoáveis para procurar uma vaga de emprego ou enviar uma candidatura, envie um e-mail para [email protected] com sua solicitação e informações de contato.