Job Title: Senior Network Operations Engineer
Job Location: Vancouver BC ( Hybrid 4 days onsite )
** Please note, this role is not able to offer visa transfer or sponsorship now or in the future**
We are seeking a Senior Network Operations Engineer to support and maintain a large-scale enterprise network environment across retail stores, corporate offices, distribution centers, cloud platforms, and remote users. This role serves as a senior technical escalation point for complex network issues, major incidents, and operational improvements.
Key Responsibilities
- Provide advanced L2/L3 support for network incidents and outages.
- Troubleshoot and resolve issues across LAN, WAN, Wi-Fi, VPN, SD-WAN, cloud, and security environments.
- Lead incident response for critical business-impacting events and perform Root Cause Analysis (RCA).
- Support network hardware refreshes, software upgrades, and technology deployments.
- Review and implement network changes following change management processes.
- Maintain network documentation, diagrams, and operational procedures.
- Mentor junior engineers and provide technical leadership.
- Develop automation solutions using Python, Ansible, APIs, or Terraform.
- Improve monitoring, observability, and operational efficiency.
- Coordinate with vendors and technology partners to resolve complex issues.
Required Experience
- 8+ years of enterprise networking experience.
- 5+ years in a Network Operations environment.
- Experience supporting large, geographically distributed enterprises.
- Strong troubleshooting, analytical, and communication skills.
Required Technologies
- Cisco SD-WAN
- Cisco Meraki (LAN/WLAN)
- Palo Alto Firewalls & Panorama
- Zscaler
- AWS Networking
- Microsoft Azure Networking
- Aviatrix
- Infoblox DNS/DHCP
Technical Skills
- Routing: BGP, OSPF, EIGRP
- Switching and Wireless Networking
- Firewalls, VPNs, ZTNA, SASE
- Cloud Networking (AWS & Azure)
- Automation using Python, Ansible, Terraform, APIs, GitHub
- Incident & Problem Management
- Root Cause Analysis (RCA)
Preferred Certifications
- CCNP Enterprise
- CCIE
- Palo Alto PCNSE
- Azure AZ-700
- AWS Advanced Networking Specialty
- ITIL Foundation
Ideal Candidate
A hands-on network operations expert who takes ownership, excels in troubleshooting complex enterprise environments, leads major incident response, mentors team members, and drives automation and operational improvements.
Salary and Other Compensation:
The annual salary for this position is between 94000 to 107000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- Long-term/Short-term Disability
- Paid Parental Leave
Work model:
At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role’s business requirements, this is a hybrid requiring 4 days a week at client site in Vancouver BC and 1 day remote
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
“Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
