Low-Code Engineer (Microsoft Dynamics 365 Customer Insights)
Position: Low-Code Engineer Consultant – Microsoft Dynamics 365 Customer Insights
Project
Implementation, Migration, Licensing and Support of the System leveraging Microsoft Dynamics 365 Customer Insights, Dataverse, Power Platform, and Power Pages to support engagement, communications, events management, digital alumni cards, reporting, and system integrations.
Role Summary
The Low-Code Engineer Consultant will be responsible for configuring, developing, testing, deploying, and supporting the RP Alumni System using Microsoft Dynamics 365 Customer Insights and Microsoft Power Platform.
The consultant will work under the guidance of the Project Manager and Solution Architect to implement business requirements, develop low-code solutions, perform system integrations, support data migration activities, and ensure successful project delivery.
Key Responsibilities
Microsoft Dynamics 365 Configuration
- Configure Microsoft Dynamics 365 Customer Insights modules.
- Configure Dataverse entities, forms, views, and dashboards.
- Configure business rules and workflows.
- Implement user roles and security settings.
- Support system setup and environment configuration activities.
Power Platform Development
Develop and maintain solutions using:
- Microsoft Dataverse
- Power Apps
- Power Automate
- Power Pages
- Power BI
Responsibilities include:
- Developing low-code applications.
- Configuring automated workflows.
- Building dashboards and reports.
- Supporting portal development activities.
- Assisting in application deployment and release management.
Customer Insights Configuration
- Configure customer segments and audiences.
- Support setup of engagement journeys and campaigns.
- Configure communication tracking and reporting.
- Assist in implementing marketing automation processes.
- Support campaign testing and deployment activities.
Integration Development
- Develop and support integrations with:
- Student Systems
- Microsoft Entra ID
- Email services
- Reporting platforms
- Configure API connections and data synchronization processes.
- Assist in interface testing and troubleshooting.
Data Migration Support
- Execute data migration activities.
- Perform data import and export tasks.
- Support data validation and reconciliation.
- Assist in resolving migration issues.
- Verify data completeness and integrity after migration.
Testing & Deployment
- Perform unit testing and support system integration testing.
- Support User Acceptance Testing (UAT).
- Fix configuration and development defects.
- Participate in deployment and go-live activities.
- Support post-implementation stabilization activities.
Documentation & Support
- Prepare technical documentation.
- Maintain configuration and deployment documentation.
- Develop user and administrator guides.
- Support knowledge transfer sessions.
- Provide technical support during implementation and warranty periods.
Required Qualifications
- Diploma or Degree in Information Technology, Computer Science, Information Systems, Software Engineering, or related discipline.
- Microsoft certifications are preferred:
- Microsoft Power Platform App Maker Associate
- Microsoft Power Platform Functional Consultant Associate
- Microsoft Dynamics 365 Fundamentals
Experience
- Minimum 4 years of experience in Microsoft Power Platform development.
- Minimum 2 years of experience in Microsoft Dynamics CRM or Dynamics 365 projects.
- Hands-on experience with Power Apps, Power Automate, Dataverse, and Power Pages.
- Experience in application testing and deployment.
- Experience in system integration and data migration projects is advantageous.
Technical Skills
Microsoft Technologies
- Microsoft Dynamics 365 Customer Insights
- Microsoft Dynamics CRM
- Microsoft Dataverse
- Power Apps
- Power Automate
- Power Pages
- Power BI
- Microsoft Entra ID
Development & Integration
- Power Fx
- JavaScript
- REST APIs
- JSON
- SQL
- Azure Integration Services (preferred)
Core Competencies
- Low-Code Development
- System Configuration
- Application Testing
- Troubleshooting
- Data Migration
- System Integration
- Technical Documentation
- Team Collaboration
Key Deliverables
- Dynamics 365 Configurations
- Power Apps Applications
- Power Automate Flows
- Power Pages Components
- Integration Components
- Migration Scripts and Data Loads
- Test Results and Defect Fixes
- Technical Documentation
- Knowledge Transfer Materials
Preferred Experience
- Microsoft Dynamics 365 Customer Insights – Journeys
- CRM and Customer Engagement Solutions
- Marketing Automation Solutions
- Alumni Management Systems
- Membership and eCard Solutions
- Education Sector Systems
- Power Platform Projects of similar scale and complexity.
Sobre a Cognizant
Cognizant (NASDAQ: CTSH) é uma construtora de IA e fornecedora de serviços de tecnologia, criando a ponte entre o investimento em IA e o valor para as empresas por meio do desenvolvimento de soluções de IA completas para nossos clientes. Nossa profunda experiência em setores, processos e engenharia nos permite incorporar o contexto único de cada organização em sistemas tecnológicos que potencializam a capacidade humana, geram resultados tangíveis e mantêm empresas globais à frente em um mundo em rápida transformação. Saiba mais em cognizant.ai ou @cognizant.
A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.
Informações adicionais de emprego
Os candidatos podem ser obrigados a comparecer a entrevistas presenciais ou por videoconferência. Além disso, os candidatos podem ser obrigados a apresentar seu documento de identificação emitido pelo estado ou governo atual durante cada entrevista.
Embora nosso sistema permita a candidatura em todos os idiomas, o(s) idioma(s) e o(s) nível(is) de proficiência exigidos para o trabalho variam. No entanto, é necessário um nível básico de inglês para fins de comunicação em toda a empresa.
A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.
Se você tem uma deficiência que requer adaptações razoáveis para procurar uma vaga de emprego ou enviar uma candidatura, envie um e-mail para [email protected] com sua solicitação e informações de contato.
