Consulting Manager - IT Governance, Guadalajara,JA-Aviacion, Jalisco, Mexico

About Cognizant Consulting

Cognizant Consulting is more than Cognizant's consulting practice—we're a global community of 6,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capability, we create innovative business solutions for Fortune 500 clients. And now, we're looking for our next colleague who'll join us in shaping the future of business. Could it be you?

About the role

As a Consulting Manager - IT Governance, you will make an impact by establishing, operationalizing, and continuously improving governance frameworks, policies, standards, decision management processes, and governance oversight practices that enable our client's Digital teams to deliver value while maintaining alignment, accountability, and responsible risk management. You will be a valued member of the IT Governance / Enterprise Governance team and work collaboratively with the Manager of Enterprise Governance, Digital leaders, the Portfolio and Program Management Organization, the Governance Tool Lead, and clients.

In this role, you will:

Governance Framework & Policy Management (40%) — Maintain governance frameworks, policies, standards, and governance artifacts. Coordinate governance reviews, approvals, publication, and communications. Maintain governance repositories and inventories. Facilitate governance forums, review boards, and decision-making bodies. Manage governance decision logs and action follow-up activities. Develop governance playbooks, templates, and operating procedures. Monitor governance maturity and adoption across Digital, support all delivery methodologies through practical governance processes, and monitor policy and standard lifecycle compliance and review effectiveness.
Governance Adoption, Training & Continuous Improvement (25%) — Develop governance onboarding materials and training content. Support stakeholder awareness and governance adoption initiatives. Conduct governance workshops and awareness sessions. Gather stakeholder feedback and continuously improve governance processes. Drive simplification initiatives that improve usability without reducing accountability. Develop and maintain governance intake, review, approval, and escalation workflows.
AI & Emerging Technology Governance (25%) — Coordinate intake and governance review processes for AI and emerging technology initiatives. Facilitate governance reviews and stakeholder participation. Maintain governance decisions, review records, inventories, and approval documentation. Support emerging technology governance reviews. Monitor adherence to governance requirements, approval conditions, and decision frameworks for approved initiatives. Develop governance reporting and decision support materials related to AI and emerging technology initiatives.
Stakeholder Engagement & Governance Coordination (10%) — Build partnerships across the PMO and Digital stakeholders. Coordinate governance activities across multiple stakeholders and time zones. Support Enterprise Governance reporting and governance leadership reviews.

Work model

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring a few days a week in a client or Cognizant office in Mexico City, Guadalajara, Monterrey, or Querétaro. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you must have to be considered

Bachelor's degree or equivalent experience, along with 5+ years of experience in governance, PMO, enterprise architecture, business operations, digital transformation, portfolio governance, or related disciplines.
Experience supporting governance frameworks, policy management, standards management, or technology governance processes.
Experience facilitating cross-functional stakeholder discussions and governance reviews.
Strong written and verbal communication skills, with the ability to translate governance requirements into operational processes and documentation.
Understanding of Agile and traditional delivery methodologies.

These will help you succeed

Manufacturing or global enterprise experience.
AI governance experience.
ITIL, COBIT, PMP, PSM, or equivalent certifications.
Experience with ServiceNow, Jira, Confluence, Power BI, or similar governance tools.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

Sobre a Cognizant
Cognizant (NASDAQ: CTSH) é uma construtora de IA e fornecedora de serviços de tecnologia, criando a ponte entre o investimento em IA e o valor para as empresas por meio do desenvolvimento de soluções de IA completas para nossos clientes. Nossa profunda experiência em setores, processos e engenharia nos permite incorporar o contexto único de cada organização em sistemas tecnológicos que potencializam a capacidade humana, geram resultados tangíveis e mantêm empresas globais à frente em um mundo em rápida transformação. Saiba mais em cognizant.ai ou @cognizant.

A Cognizant é uma empregadora que investe em equidade. Sua candidatura não será pautada em raça, cor, gênero, sexualidade, credo, origem, deficiência, gravidez ou qualquer outra característica protegida pelas leis brasileiras.

Informações adicionais de emprego
Os candidatos podem ser obrigados a comparecer a entrevistas presenciais ou por videoconferência. Além disso, os candidatos podem ser obrigados a apresentar seu documento de identificação emitido pelo estado ou governo atual durante cada entrevista.

Embora nosso sistema permita a candidatura em todos os idiomas, o(s) idioma(s) e o(s) nível(is) de proficiência exigidos para o trabalho variam. No entanto, é necessário um nível básico de inglês para fins de comunicação em toda a empresa.

Se você tem uma deficiência que requer adaptações razoáveis para procurar uma vaga de emprego ou enviar uma candidatura, envie um e-mail para [email protected] com sua solicitação e informações de contato.