Consulting Manager - IT Governance

About Cognizant Consulting

Cognizant Consulting is more than Cognizant's consulting practice—we're a global community of 6,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capability, we create innovative business solutions for Fortune 500 clients. And now, we're looking for our next colleague who'll join us in shaping the future of business. Could it be you?

About the role

As a Consulting Manager - IT Governance, you will make an impact by establishing, operationalizing, and continuously improving governance frameworks, policies, standards, decision management processes, and governance oversight practices that enable our client's Digital teams to deliver value while maintaining alignment, accountability, and responsible risk management. You will be a valued member of the IT Governance / Enterprise Governance team and work collaboratively with the Manager of Enterprise Governance, Digital leaders, the Portfolio and Program Management Organization, the Governance Tool Lead, and clients.

In this role, you will:

• Governance Framework & Policy Management (40%) — Maintain governance frameworks, policies, standards, and governance artifacts. Coordinate governance reviews, approvals, publication, and communications. Maintain governance repositories and inventories. Facilitate governance forums, review boards, and decision-making bodies. Manage governance decision logs and action follow-up activities. Develop governance playbooks, templates, and operating procedures. Monitor governance maturity and adoption across Digital, support all delivery methodologies through practical governance processes, and monitor policy and standard lifecycle compliance and review effectiveness.
• Governance Adoption, Training & Continuous Improvement (25%) — Develop governance onboarding materials and training content. Support stakeholder awareness and governance adoption initiatives. Conduct governance workshops and awareness sessions. Gather stakeholder feedback and continuously improve governance processes. Drive simplification initiatives that improve usability without reducing accountability. Develop and maintain governance intake, review, approval, and escalation workflows.
• AI & Emerging Technology Governance (25%) — Coordinate intake and governance review processes for AI and emerging technology initiatives. Facilitate governance reviews and stakeholder participation. Maintain governance decisions, review records, inventories, and approval documentation. Support emerging technology governance reviews. Monitor adherence to governance requirements, approval conditions, and decision frameworks for approved initiatives. Develop governance reporting and decision support materials related to AI and emerging technology initiatives.
• Stakeholder Engagement & Governance Coordination (10%) — Build partnerships across the PMO and Digital stakeholders. Coordinate governance activities across multiple stakeholders and time zones. Support Enterprise Governance reporting and governance leadership reviews.

Work model

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring a few days a week in a client or Cognizant office in Mexico City, Guadalajara, Monterrey, or Querétaro. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you must have to be considered

• Bachelor's degree or equivalent experience, along with 5+ years of experience in governance, PMO, enterprise architecture, business operations, digital transformation, portfolio governance, or related disciplines.
• Experience supporting governance frameworks, policy management, standards management, or technology governance processes.
• Experience facilitating cross-functional stakeholder discussions and governance reviews.
• Strong written and verbal communication skills, with the ability to translate governance requirements into operational processes and documentation.
• Understanding of Agile and traditional delivery methodologies.

These will help you succeed

• Manufacturing or global enterprise experience.
• AI governance experience.
• ITIL, COBIT, PMP, PSM, or equivalent certifications.
• Experience with ServiceNow, Jira, Confluence, Power BI, or similar governance tools.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

À savoir avant de postuler

• Autorisation de travail: Cognizant ne prendra en considération que les candidats à ce poste qui sont légalement autorisés à travailler au Canada sans avoir besoin d'un parrainage de l'employeur, aujourd'hui ou à l'avenir.
• Mesures d’adaptation: Si vous avez un handicap qui nécessite des mesures d’adaptation raisonnable pour effectuer une recherche d’emploi ou poser une candidature, veuillez envoyer un courriel à [email protected] avec votre demande et vos coordonnées.
• L’IA dans notre processus de recrutement: Nous utilisons des outils d'intelligence artificielle (IA) pour trier et évaluer les candidatures efficacement. Notre équipe examine ensuite les candidatures et décide qui passe à l’étape suivante.
• Poste à pourvoir: Sauf indication contraire, ce poste est actuellement vacant et nous cherchons à le pourvoir.
• Exigences linguistiques: Nous demandons à tous les candidats de posséder une connaissance de base de l’anglais afin de faciliter les communications internes. Pour les postes au Québec, la capacité à communiquer efficacement en anglais est requise car vous fournirez des services à et collaborerez avec des parties prenantes anglophones situées hors de la province.
• Inclusion: Cognizant est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Votre candidature et votre dossier ne seront pas examinés en fonction de la race, de la couleur, du sexe, de la religion, des croyances, de l'orientation sexuelle, de l'identité de genre, de l'origine nationale, du handicap, des renseignements génétiques, de la grossesse, du statut d'ancien combattant ou de toute autre caractéristique protégée par les lois fédérales, provinciales ou locales.

À propos de Cognizant
Cognizant (NASDAQ: CTSH) est un AI Builder et une entreprise de services numériques (ESN) élaborant des solutions complètes d’IA maximisant les investissements pour des résultats concrets. Sa profonde expertise des métiers, des processus et des technologies lui permet d’intégrer dans les systèmes technologiques le contexte unique de chaque organisation de l’ingénierie à la production à l’échelle. Son objectif: améliorer l’efficacité des équipes, créer de la valeur et permettre aux grandes entreprises de rester performantes dans un monde qui évolue rapidement. Pour en savoir plus: cognizant.ai ou @cognizant.