Engagement Delivery Lead – GenAI Programs
Role Overview
The Engagement Delivery Lead is accountable for the successful delivery and governance of multiple Generative AI (GenAI) initiatives across a client engagement. This role combines program delivery leadership with PMO oversight, ensuring predictability, transparency, stakeholder alignment, and measurable business value from GenAI investments.
Key Responsibilities
Delivery & Program Leadership
- Own end‑to‑end delivery of multiple concurrent GenAI projects
- Drive integrated planning across discovery, build, pilot, rollout, and scale phases
- Ensure delivery commitments on scope, schedule, quality, and budget
PMO & Governance
- Establish and run engagement‑level PMO governance for all GenAI initiatives
- Track milestones, RAID, dependencies, and delivery KPIs
- Lead executive reviews, steering committees, and status reporting
- Manage scope control, change management, and escalations
Stakeholder Management
- Act as the primary delivery and governance interface for senior client stakeholders
- Translate business priorities into executable GenAI roadmaps
- Provide proactive communication on progress, risks, and outcomes
Resource & Financial Management
- Manage resource planning and capacity across multiple GenAI projects
- Align resource load with detailed activity plans
- Track effort, cost, burn rate, and forecasts to protect delivery and margins
GenAI Oversight
- Provide delivery oversight for GenAI use cases (e.g., copilots, chatbots, automation)
- Ensure adherence to architecture, security, data privacy, and Responsible AI standards
- Coordinate across data, cloud, platform, and MLOps teams
Value Realization
- Track adoption, productivity gains, and business KPIs
- Identify opportunities for scaling, reuse, and roadmap expansion
Skills & Experience
- 10+ years of digital delivery experience
- 3–5+ years managing large engagements or multiple parallel projects
- Proven experience delivering AI / GenAI / analytics programs
- Strong PMO, governance, and client‑facing leadership skills
- Working knowledge of GenAI concepts (LLMs, RAG, cloud AI platforms)
Success Measures
- Predictable, on‑time delivery of GenAI initiatives
- Strong governance, transparency, and stakeholder confidence
- Measurable business outcomes and scalable GenAI adoption
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000 associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.