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MIS Analyst / Reporting Specialist

00069178004

Role: MIS Analyst / Reporting Specialist

(Supporting a Global Networking & Digital Infrastructure Leader)

About the Role

We are hiring an experienced MIS Analyst to support one of our global Fortune 100 technology clients, known for its leadership in networking, security, and digital transformation.

This role will play a critical part in a high-availability, 24x7 service delivery environment, enabling data-driven decision-making through real-time reporting, analytics, and operational insights. You will collaborate with global stakeholders across operations, engineering, and business teams to drive performance, efficiency, and service excellence at scale.

Key Responsibilities

  • Design, develop, and deliver daily, weekly, and monthly operational dashboards and reports
  • Perform deep-dive analysis on operational data to identify trends, anomalies, and improvement opportunities
  • Build and maintain advanced reporting solutions using Excel, Power BI, and visualization tools
  • Ensure data quality, accuracy, and governance, with strict adherence to reporting timelines
  • Provide actionable insights to leadership to drive decision-making in a dynamic operational setup
  • Monitor and report key metrics including SLAs, KPIs, productivity, and resource utilization
  • Collaborate with global cross-functional teams to standardize and enhance reporting frameworks
  • Support real-time operational reporting needs in a 24x7 environment (rotational shifts)

Required Skills

  • Strong analytical mindset with ability to translate data into meaningful insights
  • Advanced expertise in Microsoft Excel (Pivot Tables, XLOOKUP, Macros, Dashboards)
  • Experience with Power BI / Tableau for interactive dashboarding and visualization
  • Familiarity with enterprise tools like ServiceNow, Salesforce, or JIRA
  • Strong attention to detail with focus on data validation and reporting accuracy
  • Excellent communication skills with experience working with global stakeholders
  • Ability to manage multiple priorities in a fast-paced, high-demand environment
  • Flexibility to work in a 24x7 operational model

Preferred Qualifications

  • Bachelor’s degree in Engineering, Computer Science, Business, or related field
  • 5+ years of experience in MIS, reporting, or operations analytics
  • Exposure to Google Data Studio / Looker or similar tools
  • Experience in IT Operations, Networking, Managed Services, or Infrastructure environments

Key Competencies

  • Data Analysis & Advanced Reporting
  • Dashboarding & Visualization
  • SLA / KPI Management
  • Problem Solving & Critical Thinking
  • Attention to Detail
  • Stakeholder Management
  • Time & Priority Management

Why This Opportunity

  • Work with a globally recognized leader in networking and enterprise technology
  • Exposure to large-scale, mission-critical operations supporting global customers
  • Opportunity to collaborate with high-performing global teams across regions
  • Gain experience in data-driven decision-making for complex service environments
  • Fast-paced environment offering learning, ownership, and career growth

About Cognizant: 
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Benefits that help you thrive and grow

Our benefits program is built with you in mind—so you can enjoy a fulfilling, balanced and healthy life.

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Financial wellbeing

We regularly review market data to ensure compensation reflects the value you bring. Your benefits extend beyond pay and may include retirement plans, financial education, etc.

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Physical and mental health

We empower you to prioritize your wellbeing through paid time off, flexible working where possible, healthcare plans, counselling, our Mental Health Allyship program and more. 

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Your career, your way

With 350,000+ roles at Cognizant, you’ll have opportunities explore new technologies, industries and locations—and build the skills you need to grow your career.

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Real-world impact

Think about the biggest brands you rely on. Chances are, they rely on us to help strengthen their business. Here, you’ll turn bold ideas into solutions that improve lives everywhere.

Your path to Cognizant

Here’s what you can expect from our hiring process. Please keep in mind that it may vary by role and location. Explore our FAQs to learn more.

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Step 1: Apply to the right opportunity

Find an open role that matches your skills and career goals and show us why you’re the person for the job. Don’t see the right opportunity? Consider joining our Talent Community.

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Step 2: Connect with your recruiter

If one of our recruiters sees a fit, they’ll set up a short intro call to learn more about you and how your experiences and skills match the role.

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Step 3: Show off your skills

If you and our team would like to continue the process, you’ll interview with our hiring team. Some roles may also require technical assessments and/or client interviews.

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Step 4: Decision time

Our team will then review each candidates’ potential to succeed in the role. This step may take some time because we want to find the right fit for both you and us—but you can count on us to keep you updated.

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What I value most about working at Cognizant is the opportunity to innovate while delivering real business impact. My role allows me to combine strategy, technology, and collaboration across global teams, which makes every project meaningful. The support for continuous learning and innovation has been instrumental in my growth.
Beata Ogorzala Senior Event Manager
1 (2)
Cognizant has one of the best learning ecosystems you can ask for. From sponsored certifications to training platforms to mentorship, we have all that we need to grow.
Debashish Mishra SAP MM Developer
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Cognizant offers me more than a job; it offers a community. We support each other, collaborate across borders and celebrate wins together. If you’re looking for a culture that values flexibility, diversity and growth, this is the place to be.
Laura Reynaud Lead Counsel
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When I first joined, I was quiet and hesitant to share my thoughts. The leadership programs and the mentoring I’ve received have helped me find my voice and grow as a leader.
Sujatha Gopalakrishnan Portfolio Delivery Lead
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I’ve had the chance to work on impactful projects and shadow colleagues, all while getting involved in internal initiatives. The world is your oyster at Cognizant—you just need to take advantage of it!
Lucas Hoffman Consultant

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