About the role
As a HRSS Team Leader you will make an impact by supporting the end-to end HR process from hire to exit. Oversee and lead HRSS function in Poland, Lithuania and Bulgaria. You will work closely with various stakeholders such as HR, Recruitment, Offshore Towers, Payroll, business leads, employees and will report to HRSS Regional Manager.
In this role, you will:
- Manage and lead the HRSS Team in the given countries, inc. people management, weekly meetings, 1-1s, performance evaluation, oversee the operation, etc.
- Strong daily cooperation with Offshore (Towers) Team, HRBPs, Recruitment Team, Immigration Team and other business functions within the organization
- Managing, overseeing & coordinating activities and transactions of the HRSS Team
- Reviewing, improving and managing HRSS processes
- Reporting regularly to the HRSS Senior Manager with metrics data
- Strong hands-on support and contribution to local- and regional projects
- Leading audits and related activities
- Be a POC for escalations and manage inquiries properly
- Report issues (inc. escalations) and challenges to his/her direct supervisor and keep strong cooperation
- Maintain agreed SLA on all processes
- Maintain the required trackers and manage the efforts efficiently
- Initiative improvement ideas
· Efficiently handle HR operations processing in timely and accurate manner, ensuring all necessary tasks are completed
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring min. 2-3 days a week in a Cognizant office in Gdansk. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered
· College or University degree
· Fluent verbal and written communication skills in both English and Polish
· Local labour law and regulations knowledge and experience
· 5+ years’ experience in a similar role in a multinational company
· Ability to work in a matrix complex organisation
· MS Office and ERP system knowledge (HCM, Service Now, People Soft)
· Additional language knowledge is an advantage
· Excellent tasks, projects and people management skills
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000 associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
Disclaimer: Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.