Role Overview
This is a technical operations and support role focused on maintaining the infrastructure for the School of Software Engineering (SWEdu). You are the technical "Engine Room" for the TL Seminar — both facilitator-led and self-study — and the publication pipeline for technical content across go/swedu. You ensure that senior facilitators and students have the artifacts, data, and support needed for a seamless learning experience.
01 PA-Driven Cohort Management & Facilitator Support
COHORT OPERATIONS
→ Own the operational lifecycle for Product Area (PA) facilitator-led cohorts.
→ Manage schedules, interest lists, and enrollment logistics end-to-end.
POST-CLASS ASSET MANAGEMENT
→ Following each live session, proactively organize all Meet-generated artifacts — recordings, transcripts, and attendance reports — into designated shared Drive folders for each cohort.
FACILITATOR ENABLEMENT
→ Provide senior SWE facilitators with updated project plans and technical guidance.
→ Act as the primary partner ensuring facilitators have the necessary artifacts to run their specific cohorts.
TECHNICAL SUPPORT
→ Serve as support lead for facilitators and students.
→ Troubleshoot issues within g3docs, Grow, and Google Meet.
02 Evaluation Automation & Data Strategy
PIPELINE MANAGEMENT
→ Oversee the automated survey dissemination pipeline for live cohorts and Grow self-study modules.
DATA INTEGRITY
→ Execute manual data processing steps (as documented in spreadsheet README tabs) to ensure results are correctly compiled into master evaluation sheets in Google Sheets.
REPORTING
→ Synthesize evaluation data to provide a clear view of program impact and learner sentiment for stakeholders.
03 Content Orchestration & Documentation (g3docs)
LIBRARY MAINTENANCE
→ Maintain the go/swedu technical library (Tech Talks, Design Live, etc.), ensuring all internal links are functional and the "Source of Truth" is preserved.
AI-ASSISTED PUBLISHING
→ Utilize Gemini and Cider Agent within g3docs to format transcripts, embed media, and generate concise, accurate summaries for technical talks.
INFRASTRUCTURE HEALTH
→ Manage the Grow self-study course infrastructure, ensuring video-based modules and survey triggers are fully functional.
04 Multimedia Maintenance & Artifact Custodianship
VIDEO POST-PRODUCTION
→ Perform essential editing (trimming and cuts) on raw recordings of design talks and classroom sessions prior to publication.
ARTIFACT CUSTODIANSHIP
→ Organize and archive scripts, transcripts, and video files in Google Drive to ensure long-term accessibility.
↳ Technical Tool Fluency
Google Workspace | Sheets (expert) · Drive · Docs · Slides · Calendar |
Google Internal Platforms | g3docs · Cider Agent · Grow Platform |
AI Tools | Gemini · Prompt Engineering · Document Automation |
Production Tools | Video editing software — basic trims and cuts |
↳ Role Transition & Continuity
To ensure a seamless onboarding experience, the successor will receive a consolidated Handover One-Pager as their primary entry point. This document includes:
→ Essential go-links and access points for the SWEdu content ecosystem.
→ Direct access to active cohort project plans and the Grow course infrastructure.
→ Links to existing READMEs for evaluation automation and technical publishing workflows.
$ Compensation & Benefits
$80,000 – $85,000
Annual salary depending on experience and qualifications. Also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
BENEFITS INCLUDE
● Medical / Dental / Vision | ● Life Insurance |
● Paid Holidays + PTO | ● 401(k) with Contributions |
● Long & Short-Term Disability | ● Paid Parental Leave |
● Employee Stock Purchase Plan | ● |
Legal & Eligibility
The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
LA County (only): Qualified applicants with arrest and/or conviction records will be considered for employment in accordance with applicable law.
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.
About us
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
