Role Overview
This is a technical operations and support role focused on maintaining the infrastructure for the School of Software Engineering (SWEdu). You are the technical "Engine Room" for the TL Seminar — both facilitator-led and self-study — and the publication pipeline for technical content across go/swedu. You ensure that senior facilitators and students have the artifacts, data, and support needed for a seamless learning experience.
01 PA-Driven Cohort Management & Facilitator Support
COHORT OPERATIONS
→ Own the operational lifecycle for Product Area (PA) facilitator-led cohorts.
→ Manage schedules, interest lists, and enrollment logistics end-to-end.
POST-CLASS ASSET MANAGEMENT
→ Following each live session, proactively organize all Meet-generated artifacts — recordings, transcripts, and attendance reports — into designated shared Drive folders for each cohort.
FACILITATOR ENABLEMENT
→ Provide senior SWE facilitators with updated project plans and technical guidance.
→ Act as the primary partner ensuring facilitators have the necessary artifacts to run their specific cohorts.
TECHNICAL SUPPORT
→ Serve as support lead for facilitators and students.
→ Troubleshoot issues within g3docs, Grow, and Google Meet.
02 Evaluation Automation & Data Strategy
PIPELINE MANAGEMENT
→ Oversee the automated survey dissemination pipeline for live cohorts and Grow self-study modules.
DATA INTEGRITY
→ Execute manual data processing steps (as documented in spreadsheet README tabs) to ensure results are correctly compiled into master evaluation sheets in Google Sheets.
REPORTING
→ Synthesize evaluation data to provide a clear view of program impact and learner sentiment for stakeholders.
03 Content Orchestration & Documentation (g3docs)
LIBRARY MAINTENANCE
→ Maintain the go/swedu technical library (Tech Talks, Design Live, etc.), ensuring all internal links are functional and the "Source of Truth" is preserved.
AI-ASSISTED PUBLISHING
→ Utilize Gemini and Cider Agent within g3docs to format transcripts, embed media, and generate concise, accurate summaries for technical talks.
INFRASTRUCTURE HEALTH
→ Manage the Grow self-study course infrastructure, ensuring video-based modules and survey triggers are fully functional.
04 Multimedia Maintenance & Artifact Custodianship
VIDEO POST-PRODUCTION
→ Perform essential editing (trimming and cuts) on raw recordings of design talks and classroom sessions prior to publication.
ARTIFACT CUSTODIANSHIP
→ Organize and archive scripts, transcripts, and video files in Google Drive to ensure long-term accessibility.
↳ Technical Tool Fluency
Google Workspace | Sheets (expert) · Drive · Docs · Slides · Calendar |
Google Internal Platforms | g3docs · Cider Agent · Grow Platform |
AI Tools | Gemini · Prompt Engineering · Document Automation |
Production Tools | Video editing software — basic trims and cuts |
↳ Role Transition & Continuity
To ensure a seamless onboarding experience, the successor will receive a consolidated Handover One-Pager as their primary entry point. This document includes:
→ Essential go-links and access points for the SWEdu content ecosystem.
→ Direct access to active cohort project plans and the Grow course infrastructure.
→ Links to existing READMEs for evaluation automation and technical publishing workflows.
$ Compensation & Benefits
$80,000 – $85,000
Annual salary depending on experience and qualifications. Also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
BENEFITS INCLUDE
● Medical / Dental / Vision | ● Life Insurance |
● Paid Holidays + PTO | ● 401(k) with Contributions |
● Long & Short-Term Disability | ● Paid Parental Leave |
● Employee Stock Purchase Plan | ● |
Legal & Eligibility
The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
LA County (only): Qualified applicants with arrest and/or conviction records will be considered for employment in accordance with applicable law.
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.
La comunidad de Cognizant:
Somos un equipo de alto calibre que se aprecia y se apoya mutuamente. Nuestra gente defiende un lugar de trabajo enérgico, colaborativo e inclusivo donde todos puedan prosperar.
- Cognizant es una comunidad global con más de 300.000 asociados en todo el mundo.
- No solo soñamos con una mejor manera, sino que la hacemos realidad.
- Cuidamos a nuestra gente, clientes, empresas, comunidades y el clima haciendo lo correcto.
- Fomentamos un entorno innovador en el que puedes construir la trayectoria profesional adecuada para ti.
Sobre nosotros:
Cognizant (NASDAQ: CTSH) es arquitecto de soluciones de IA y proveedor de servicios tecnológicos que traduce la inversión en inteligencia artificial en valor empresarial real mediante soluciones de IA de stack completo adaptadas a cada cliente. Su profundo conocimiento de la industria, los procesos y la ingeniería le permite integrar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan un impacto real en el negocio y mantienen a las grandes empresas globales un paso adelante en un mundo en constante cambio. Para más información, visita www.cognizant.es o síguenos en @cognizant.
Cognizant es un empleador que ofrece igualdad de oportunidades. Tu solicitud y candidatura no serán consideradas en base a raza, color, sexo, religión, credo, orientación sexual, identidad de género, origen nacional, discapacidad, información genética, embarazo, condición de veterano o cualquier otra característica protegida por las leyes federales, estatales o locales.
Si tienes una discapacidad que requiere adaptaciones razonables para buscar una vacante de trabajo o enviar una solicitud, puedes enviar un correo electrónico a [email protected] con tu solicitud e información de contacto.
Disclaimer:
La información de compensación es precisa a la fecha de esta publicación. Cognizant se reserva el derecho de modificar esta información en cualquier momento, sujeto a la legislación aplicable.
Es posible que se requiera que los solicitantes asistan a entrevistas en persona o por videoconferencia. Además, es posible que se requiera que los candidatos presenten su identificación actual emitida por el estado o gobierno durante cada entrevista.
Aunque nuestro sistema permite la postulación en todos los idiomas, el (los) idioma(s) y el (los) nivel(es) de competencia requeridos para el trabajo varían. Sin embargo, se requiere un nivel básico de inglés para fines de comunicación en toda la empresa.