Job Summary
We are looking for a Manual Quality Assurance Engineer to join our fast growing Delivery Team. You will help test automation agents and workflows across customer environments support quality for artificial intelligence and non artificial intelligence agents guide clients during test sessions provide Level 1 support and ensure high quality delivery in a fast moving and varied environment.
Responsibilities
Your day to day responsibilities Perform manual testing of automation agents and end to end workflows Review functional requirements and create clear structured test cases Execute test sessions directly with customers assisting them during validation Provide Level 1 support identifying issues answering questions and escalating appropriately Identify document and track defects with precise reproduction details Support regression testing and validation before go live Collaborate closely with developers business analysts and product teams Contribute to continuous quality improvement across the Delivery practice You will know you are successful if You independently execute testing cycles that deliver reliable high quality agents to customers You maintain outstanding standards in documentation clarity of communication and defect reporting Customers feel supported well guided and confident during test sessions What makes you a great fit Must haves Excellent English C1 plus with exceptional written and verbal communication Prior experience as a Manual Quality Assurance professional in an Agile environment Strong understanding of Quality Assurance methodologies test case design and defect management Ability to work independently and take ownership of testing deliverables High attention to detail and strong analytical thinking Comfortable interacting directly with customers in testing and support contexts Nice to haves Experience testing browser based workflows Familiarity with automation concepts robotic process automation or scripting Understanding of REST application programming interfaces or system integrations Interest in artificial intelligence agents and prompt engineering Exposure to continuous testing or continuous integration and continuous delivery pipelines
Additional employment information
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Applicants must be currently authorized to work for any employer in the United States. The company is unable to provide employment-based immigration sponsorship for this position.
If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.
About Cognizant:
Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization’s unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
