Job Summary
We are looking for a Manual Quality Assurance Engineer to join our fast growing Delivery Team. You will help test automation agents and workflows across customer environments support quality for artificial intelligence and non artificial intelligence agents guide clients during test sessions provide Level 1 support and ensure high quality delivery in a fast moving and varied environment.
Responsibilities
Your day to day responsibilities Perform manual testing of automation agents and end to end workflows Review functional requirements and create clear structured test cases Execute test sessions directly with customers assisting them during validation Provide Level 1 support identifying issues answering questions and escalating appropriately Identify document and track defects with precise reproduction details Support regression testing and validation before go live Collaborate closely with developers business analysts and product teams Contribute to continuous quality improvement across the Delivery practice You will know you are successful if You independently execute testing cycles that deliver reliable high quality agents to customers You maintain outstanding standards in documentation clarity of communication and defect reporting Customers feel supported well guided and confident during test sessions What makes you a great fit Must haves Excellent English C1 plus with exceptional written and verbal communication Prior experience as a Manual Quality Assurance professional in an Agile environment Strong understanding of Quality Assurance methodologies test case design and defect management Ability to work independently and take ownership of testing deliverables High attention to detail and strong analytical thinking Comfortable interacting directly with customers in testing and support contexts Nice to haves Experience testing browser based workflows Familiarity with automation concepts robotic process automation or scripting Understanding of REST application programming interfaces or system integrations Interest in artificial intelligence agents and prompt engineering Exposure to continuous testing or continuous integration and continuous delivery pipelines
Acerca de Cognizant
Cognizant (Nasdaq: CTSH) es un creador de soluciones de IA y proveedor de servicios tecnológicos que conecta la inversión en IA con el valor empresarial mediante el desarrollo de soluciones de IA full‑stack para sus clientes. Su profundo conocimiento de la industria, junto con su experiencia en procesos e ingeniería, permite incorporar el contexto único de cada organización en sistemas tecnológicos que amplifican el potencial humano, generan resultados tangibles y mantienen a las empresas a la vanguardia en un entorno en constante cambio. Más información en cognizant.ai o @cognizant.
Información adicional sobre el empleo
La información sobre la compensación es exacta en la fecha de publicación de este anuncio. Cognizant se reserva el derecho de modificar esta información en cualquier momento, de conformidad con la legislación aplicable.
Es posible que se solicite a los solicitantes que asistan a entrevistas de forma presencial o mediante videoconferencia. Asimismo, durante cada entrevista, los candidatos podrán estar obligados a presentar un documento de identidad válido emitido por el estado o por el gobierno.
Cognizant es un empleador que ofrece igualdad de oportunidades. Su solicitud y candidatura no se evaluarán en función de la raza, el color, el sexo, la religión, el credo, la orientación sexual, la identidad de género, el origen nacional, la discapacidad, la información genética, el embarazo, la condición de veterano ni cualquier otra característica protegida por las leyes federales, estatales o locales.
