Job Summary
Join our dynamic team as a Lead Infrastructure Architect where you will leverage your extensive experience in ServiceNow ITOM ITSM and Enterprise Architecture to drive innovation and efficiency. In a hybrid work model you will collaborate with cross-functional teams to enhance our infrastructure solutions ensuring seamless integration and optimal performance. Your expertise will be pivotal in shaping the future of our IT landscape.
Responsibilities
Lead the design and implementation of robust infrastructure solutions using ServiceNow ITOM ensuring optimal performance and scalability.Oversee the integration of ServiceNow ITSM processes to enhance service delivery and operational efficiency.Provide strategic guidance on ServiceNow Enterprise Architecture to align with business objectives and technology trends.Collaborate with cross-functional teams to identify infrastructure needs and develop comprehensive solutions.Drive continuous improvement initiatives to optimize infrastructure performance and reduce operational costs.Ensure compliance with industry standards and best practices in infrastructure architecture.Develop and maintain documentation for infrastructure designs processes and standards.Conduct regular assessments of infrastructure systems to identify areas for improvement and implement necessary changes.Facilitate workshops and training sessions to enhance team knowledge and skills in ServiceNow technologies.Monitor infrastructure performance and implement proactive measures to prevent issues and ensure reliability.Coordinate with vendors and stakeholders to ensure seamless integration of third-party solutions.Provide technical expertise and support during critical incidents and problem resolution.Foster a culture of innovation and collaboration within the team to drive successful project outcomes.
Qualifications
Extensive experience in ServiceNow ITOM with a proven track record of successful implementations.Strong expertise in ServiceNow ITSM processes and their integration into enterprise environments.Proficiency in ServiceNow Enterprise Architecture with the ability to align technology with business goals.Excellent problem-solving skills and the ability to develop innovative infrastructure solutions.Strong communication and collaboration skills to work effectively in a hybrid work model.Ability to lead and mentor teams fostering a culture of continuous learning and improvement.Experience in conducting workshops and training sessions to enhance team capabilities.
Certifications Required
ServiceNow Certified Implementation Specialist ServiceNow Certified System Administrator
关于高知特 (Cognizant)
高知特(Cognizant)（纳斯达克代码：CTSH）作为一家AI Builder和相关技术服务提供商，致力于通过打造全栈AI解决方案，帮助企业将人工智能投资转化为实际价值。公司凭借深厚的行业经验、流程优化和工程技术专长，将企业独特的业务场景融入科技系统，赋能组织释放人才潜能，推动切实成果，并帮助全球企业在瞬息万变的环境中保持领先。如需了解更多详情，敬请访问 cognizant.ai 或关注@cognizant。
补充雇佣信息
薪酬信息截至本职位发布之日为准。Cognizant 保留在适用法律允许的范围内随时修改该信息的权利。
申请人可能需要通过现场面试或视频会议的方式参加面试。此外，候选人在每次面试时可能需要出示其当前所在州或政府签发的有效身份证件。
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